Client Project Consulting Analyst – Health & Benefits
About The Position
We are seeking a talented individual to join our Medical RFP COE team at Mercer, a Marsh business. This role can be based in Los Angeles, Irvine, San Francisco, Denver, Portland, or Seattle and offers a hybrid work arrangement, requiring a minimum of three days per week in the office. As a Client Project Consulting Analyst – Health & Benefits, you will be a key contributor and focus on conducting client-based project work related to requests for proposals. Within this role, you will be facilitating the interaction among key stakeholders, conducting the analysis of the RFP results and producing a compelling story from the data collected. You will collaborate with both internal and external contacts to remain on schedule, resolve issues and enhance the overall experience and value that Mercer brings to its clients.
Requirements
- Bachelor’s degree or equivalent
- 1-3 years of client services experience in insurance or consulting
- Excellent project management experience
- Strong organizational and prioritization skills with the ability to deliver concurrently on multiple workstreams in a fast-paced environment
- Effective relationship-building and problem-solving abilities, with keen attention to detail and a focus on accuracy
- An active Health Producers license or be willing and able to obtain within 30 days of hire
- Proficient in MS Office Suite
Nice To Haves
- Knowledge and background in the health and benefits consulting space
- Data entry experience
Responsibilities
- Perform critical client functions, including: evaluating risks; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to internal and core consulting teams
- Coordinating the efforts of RFP multiple project teams
- Serve as a key contact for day-to-day needs and answers standard client questions to improve the client experience
- Work closely with external and internal partners to capture feedback and create resolutions to issues that translate into overall process enhancements
- Manage and record all activities in the workflow system to ensure timely follow up by client, carriers, client team and delivery of final work product
Benefits
- health and welfare benefits
- tuition assistance
- 401K savings and other retirement programs
- employee assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
