Client Project Consulting Analyst – Health & Benefits

Mercer•San Francisco, CA

8d•$54,000 - $108,000•Hybrid

About The Position

As a Client Project Consulting Analyst – Health & Benefits, you will be a key contributor and focus on conducting client-based project work related to requests for proposals. Within this role, you will be facilitating the interaction among key stakeholders, conducting the analysis of the RFP results and producing a compelling story from the data collected. You will collaborate with both internal and external contacts to remain on schedule, resolve issues and enhance the overall experience and value that Mercer brings to its clients.

Requirements

Bachelor’s degree or equivalent
1-3 years of client services experience in insurance or consulting
Excellent project management experience
Strong organizational and prioritization skills with the ability to deliver concurrently on multiple workstreams in a fast-paced environment
Effective relationship-building and problem-solving abilities, with keen attention to detail and a focus on accuracy
An active Health Producers license or be willing and able to obtain within 30 days of hire
Proficient in MS Office Suite

Nice To Haves

Knowledge and background in the health and benefits consulting space
Data entry experience

Responsibilities

Perform critical client functions, including: evaluating risks; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to internal and core consulting teams
Coordinating the efforts of RFP multiple project teams
Serve as a key contact for day-to-day needs and answers standard client questions to improve the client experience
Work closely with external and internal partners to capture feedback and create resolutions to issues that translate into overall process enhancements
Manage and record all activities in the workflow system to ensure timely follow up by client, carriers, client team and delivery of final work product