Client Project Administrator (12-month Contract) (Hybrid)

Broadridge • Vancouver, BC

10d • CA$20 - CA$24 • Hybrid

About The Position

Broadridge is hiring a proactive and detail-oriented Client Project Administrator (Contract) to join their Markham, ON team. This role is ideal for a business administration professional who thrives in a collaborative, fast-paced environment and is dedicated to providing exceptional client and project support. The position offers a unique blend of client relationship management, project coordination, service delivery, process improvement, and technical problem-solving. As a vital part of the Client Services team, the administrator will support client-facing initiatives, manage critical project data, produce accurate reports, and contribute to operational and regulatory processes. The role involves close collaboration with internal stakeholders and external clients to ensure high standards of accuracy, responsiveness, and professionalism. The ideal candidate is client-focused, detail-oriented, highly organized, and eager to contribute to a high-performing team while gaining experience in managing multiple priorities and operational excellence.

Requirements

• Diploma or degree in Business Administration or a related field.
• Experience in administration, project coordination, reporting, or client service environments is considered an asset.
• Advanced proficiency in Microsoft Office applications, particularly Excel.
• Strong organizational and multitasking skills with exceptional attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage competing priorities in a deadline-driven environment.

Nice To Haves

• French language is considered an asset, but is not required.
• Previous experience in client services, project administration, or data analysis roles is a plus.
• Exposure to database systems is an asset.

Responsibilities

• Maintain and update client information across multiple projects, ensuring data accuracy and completeness.
• Collaborate with internal teams and external clients to collect, validate, and update required information.
• Serve as a support partner to the Client Services team.
• Attend investor meetings as required, supporting shareholder validation and scrutiny procedures.
• Respond to client inquiries professionally and efficiently, recognizing client service needs.
• Prepare, maintain, and distribute reports and tracking documentation for Management, Relationship Managers, and Project Managers.
• Generate and deliver time-sensitive correspondence, reporting, and client communications with a high degree of accuracy.
• Produce ad-hoc reports, datasets, and operational analysis as required.
• Utilize Excel tools such as VLOOKUPs, Pivot Tables, formulas, and macros to support reporting and data management activities.
• Support the development and enhancement of operational procedures, monitoring tools, and workflow efficiencies.
• Participate in system enhancement initiatives, including documentation review, testing support, and process validation.
• Contribute ideas and recommendations that improve operational effectiveness and client experience.
• Assist with project-related activities including data analysis, file management, reconciliation, and procedure documentation.
• Support special projects and departmental initiatives as assigned.
• Demonstrate flexibility to support business priorities, including occasional overtime requirements.

Benefits

• Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.
• We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.
• Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship.
• If you require any accommodations during the recruitment process, please notify our recruitment team.
• We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work.
• We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree