Client Partner

Titan AI

1d • $125,000 - $150,000 • Remote

About The Position

Titan is building the AI platform for banking – creating the models and agents that will define the industry. Led by a team of former CTOs with multiple exits, former bank operators and former regulators, we're seeking a Client Partner to be the primary relationship owner between Titan and our banking clients, guiding them from onboarding through successful adoption and scale.

Requirements

• 3+ years of experience in technology implementations, program management, product management, or customer success
• Proven track record managing complex, multi-stakeholder engagements end-to-end
• Strong executive presence - comfortable owning executive meetings, navigating organizational dynamics, and representing Titan at the leadership level
• Experience in product or program management; able to think in milestones, owners, and outcomes
• Highly organized with strong written and verbal communication skills for both client-facing and internal collaboration
• High agency and extreme ownership - you identify what needs to happen and make it happen without waiting to be directed

Nice To Haves

• Banking or fintech experience a plus

Responsibilities

• Serve as the primary post-sale point of contact for key client stakeholders, owning the relationship from kickoff through successful adoption
• Manage multiple client engagements simultaneously, balancing priorities across accounts without losing quality or momentum
• Lead client calls, executive meetings, and kickoff meetings - setting the agenda, driving decisions, and keeping momentum
• Champion the client perspective internally - distilling feedback into clear product signals and working directly with Titan's product and engineering teams to shape roadmap decisions and drive continuous improvement
• Partner closely with Titan's Forward Deployed Engineers as the strategic client lead throughout the full delivery lifecycle
• Identify and explore potential high-value use-cases and expansion opportunities in collaboration with senior client stakeholders
• Lead enablement sessions with users and key stakeholders, building the AI literacy and advocacy needed for lasting adoption
• Project-manage platform onboarding, implementation milestones and priorities - tracking progress, surfacing risks, and keeping engagements on schedule
• Develop and maintain project plans, status reports, and escalation paths for client stakeholders

Benefits

• Competitive compensation (salary + meaningful, pre-Series A equity)
• Remote-first culture with opportunity for in-person collaboration
• Unlimited PTO
• Medical, dental, and vision coverage (100% of employee premiums paid by Titan)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed