Client Partner, TMT

Fractal Analytics•New York, NY

1d•Onsite

About The Position

Fractal is looking for a proactive and entrepreneurial Client Partner with rich experience in Telco & Media domain. This high-ownership role is focused on consulting, delivery and growth across several named clients as well as prospects in the domain. The Client Partner will act as a trusted advisor to clients, drive results independently, and take initiative without waiting for direction. This is a leadership role requiring technical depth, executive presence, team leadership, and embedded delivery. You'll work directly with top technical and functional leaders at some of the largest Telecom and Media companies in the world. As a Client Partner, you will personally shape client engagements including problem discovery, technical architecture, program plan and lead a team of committed members with varied experience to deliver significant value outcomes for various functional leaders including CXOs of large, complex and decentralized enterprises and organically grow the relationships working closely with Fractal’s commercial leadership. The person will be expected to provide leverage to the management in business development and capability development activities. The person should be open to travel for short durations depending on the project or team requirements.

Requirements

Bachelor’s degree in a quantitative field (Statistics, Math, Economics, etc.)
15+ years in analytics, data science, or related fields
Embedded Client Execution: Experience working within client-owned and non-standard tech stacks, building trust with internal engineering teams and delivering production-grade outcomes
Cloud Expertise: Strong cloud-native proficiency across major hyperscalers
Must have demonstrated Analytics delivery excellence and solutioning expertise to Telco and Media clients with increasing span of influence over their careers

Nice To Haves

Experience in Telco & Media domain
Technical depth
Executive presence
Team leadership
Embedded delivery
AI/ML techniques on structured and unstructured datasets including building and overseeing models such as Time series forecasting, Regression models, Decision trees, SVMs, propensity models, Bayesian modeling
Experience working with large-scale, high-volume datasets and partnering on modern data infrastructure with: Cloud platforms: AWS, GCP, Azure Data platforms: Snowflake, Databricks Frontier models: Gemini, Claude, ChatGPT

Responsibilities

Serve as the primary client partner, owning overall relationship and engagement success
Lead digital transformation strategy across business functions
Drive business planning, forecasting, budgeting, and optimization initiatives
Influence decision-making at leadership levels through data-driven insights
Work with global sales and consulting teams and coordinate with internal capability teams in pursuing ongoing leads / RFPs from solutioning standpoint
Define and execute enterprise analytics and data strategy
Build and manage analytics roadmaps aligned to revenue and growth goals
Establish measurement frameworks, KPIs, and governance mechanisms
Deliver actionable insights to support aggressive business target
Building on analytics mandate across different functions / departments in Telco and Media organizations.
Deliver on analytical solutions in the domain leveraging deep business understanding and analytical expertise developed by working in or with companies across the value chain
Knowledge of business process flows, systems and operational procedures and a point of view on best practices which can be used for analysis and recommendations
Experience in creating, capturing and/or analyzing business requirements
Experience in leading business discovery sessions to understand and map the existing and desired business processes
Lead client engagements and assignments to ensure successful and timely delivery of output with high quality and in accordance with client's needs and expectations
Apply AI/ML techniques on structured and unstructured datasets including building and overseeing models such as Time series forecasting, Regression models, Decision trees, SVMs, propensity models, Bayesian modeling
Experience working with large-scale, high-volume datasets and partnering on modern data infrastructure with: Cloud platforms: AWS, GCP, Azure Data platforms: Snowflake, Databricks Frontier models: Gemini, Claude, ChatGPT
Ensure analytics solutions are scalable, reliable, and production-ready
Lead global, cross-cultural, and matrixed teams, perform performance appraisals and develop career progression metrics
Manage multiple projects simultaneously while meeting deadlines
Collaborate across multiple parts of Fractal including AI Foundations, AI for Transformation and AI Workforce Enablement
Define standard metrics and KPIs for clients and establish processes to measure them
Translate complex analytics into clear, business-friendly insights
Communicate effectively with both technical and non-technical stakeholders
Influence executive-level decisions