Client Partner - Technology, Media & Telecom

Blend360New York, NY
$275,000 - $325,000Onsite

About The Position

Blend360 is looking for a senior Client Partner to own and grow a strategic, established account in the Technology, Media & Telecom (TMT) space — with a specific focus in the telecommunications and ISP market. This is a high-impact role for someone who brings executive presence, deep sector knowledge, and a genuine passion for turning data, analytics, and AI into measurable client outcomes. You will serve as the primary relationship owner and growth driver for a large, active account — bringing together the right Blend360 talent, capabilities, and offerings to help the client solve complex business challenges and unlock new opportunities.

Requirements

  • 10+ years of experience in client management or business development within data-driven marketing, analytics, or data services — with a minimum of 5 years focused on the TMT sector.
  • Deep understanding of the telecommunications and ISP landscape: familiarity with the competitive dynamics, customer lifecycle challenges, network operations, and digital transformation pressures facing Tier 1 and Tier 2 telcos and ISPs.
  • Established network of senior relationships across telecom and ISP organizations — you know how these companies buy, who the decision makers are, and how to navigate complex, matrixed procurement environments.
  • Fluency in the data and analytics use cases most relevant to telecom and ISP clients: churn reduction, customer lifetime value modeling, network analytics, revenue assurance, personalization at scale, and AI-driven customer experience.
  • Big 4 or top-tier management consulting background (or equivalent) strongly preferred. Experience in a consulting environment shapes the structured problem-solving approach, executive communication style, and commercial discipline this role demands.
  • Proven track record of growing accounts — not just retaining them. You have a history of expanding scope, introducing new capabilities, and converting relationships into revenue.
  • Ability to partner effectively with Capability and Practice Leaders to shape solutions and close new business. You are a connector as much as a closer.
  • Experienced at building business cases and ROI narratives that resonate with data-driven and finance-oriented stakeholders.
  • You have the 'driver' gene — proactive, energized by building relationships, and relentless in pursuing new opportunities across the client organization.
  • Passionate about the intersection of data, analytics, and technology — and genuinely excited to bring those capabilities to bear on clients' most pressing challenges.
  • Executive-level presentation and communication skills; you are as comfortable in a boardroom as you are in a working session with an analytics team.
  • Creative, resourceful, solutions-oriented, and highly organized. You manage ambiguity well and keep multiple workstreams moving simultaneously.
  • Collaborative and flexible — you know how to bring internal teams along without losing momentum.
  • Willing and able to travel to client locations as the engagement requires.

Responsibilities

  • Own the full account — strategy, growth execution, and P&L — with a mandate to expand the relationship and deepen Blend360's footprint within the client organization.
  • Identify and close new business opportunities across the client portfolio; develop and deliver compelling pitches, proposals, and Statements of Work (SOW) that speak to the client's strategic priorities.
  • Negotiate pricing and engagement structures that deliver strong value for the client while achieving healthy margins for Blend360.
  • Drive overall client satisfaction by anticipating needs, resolving issues proactively, and consistently delivering on commitments.
  • Connect decision makers at the client with the right Blend360 capabilities, practice leaders, and talent to address their most important data, analytics, and technology challenges.
  • Act as a trusted advisor to senior client stakeholders — from VP to C-suite — across technology, marketing, operations, and finance functions.
  • Represent the voice of the client internally, ensuring Blend360's delivery teams understand the business context and are set up to succeed.

Benefits

  • medical
  • dental
  • vision
  • 401K
  • PTO
  • paid holidays
  • commuter benefits
  • spending accounts
  • life insurance
  • disability coverage
  • EAPs
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