Client Partner - Technology, Media & Telecom

Blend360Denver, NY
Hybrid

About The Position

Blend360 is seeking a senior Client Partner to manage and expand a strategic account within the Technology, Media & Telecom (TMT) sector, with a specific focus on telecommunications and ISP markets. This role requires an individual with executive presence, deep industry knowledge, and a passion for leveraging data, analytics, and AI to achieve measurable client results. The Client Partner will be the primary relationship owner and growth driver, responsible for bringing Blend360's talent, capabilities, and offerings to bear on complex client challenges and opportunities.

Requirements

  • 10+ years of experience in client management or business development within data-driven marketing, analytics, or data services.
  • Minimum of 5 years of experience focused on the TMT sector.
  • Deep understanding of the telecommunications and ISP landscape, including competitive dynamics, customer lifecycle challenges, network operations, and digital transformation pressures facing Tier 1 and Tier 2 telcos and ISPs.
  • Established network of senior relationships across telecom and ISP organizations.
  • Fluency in data and analytics use cases relevant to telecom and ISP clients (e.g., churn reduction, customer lifetime value modeling, network analytics, revenue assurance, personalization at scale, AI-driven customer experience).
  • Big 4 or top-tier management consulting background (or equivalent) strongly preferred.
  • Proven track record of growing accounts, expanding scope, introducing new capabilities, and converting relationships into revenue.
  • Ability to partner effectively with Capability and Practice Leaders to shape solutions and close new business.
  • Experience in building business cases and ROI narratives.
  • Executive-level presentation and communication skills.
  • Creative, resourceful, solutions-oriented, and highly organized.
  • Ability to manage ambiguity and keep multiple workstreams moving simultaneously.
  • Collaborative and flexible approach.
  • Willing and able to travel to client locations as the engagement requires.

Nice To Haves

  • Consulting experience that shapes a structured problem-solving approach, executive communication style, and commercial discipline.

Responsibilities

  • Own the full account strategy, growth execution, and P&L, with a mandate to expand the relationship and deepen Blend360's footprint within the client organization.
  • Identify and close new business opportunities across the client portfolio by developing and delivering compelling pitches, proposals, and Statements of Work (SOW) aligned with client priorities.
  • Negotiate pricing and engagement structures that deliver strong client value and healthy Blend360 margins.
  • Drive overall client satisfaction by anticipating needs, proactively resolving issues, and consistently delivering on commitments.
  • Connect client decision-makers with the appropriate Blend360 capabilities, practice leaders, and talent to address their data, analytics, and technology challenges.
  • Act as a trusted advisor to senior client stakeholders (VP to C-suite) across technology, marketing, operations, and finance functions.
  • Represent the client's perspective internally to ensure Blend360's delivery teams understand the business context and are set up for success.
  • Travel to client locations as required by the engagement.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K
  • PTO
  • Paid holidays
  • Commuter benefits
  • Spending accounts
  • Life insurance
  • Disability coverage
  • EAPs
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