Client Partner - Technology, Media & Telecom

Blend360•New York, NY

1d•$275,000 - $300,000•Hybrid

About The Position

Blend360 is seeking a senior Client Partner to manage and expand a key account within the Technology, Media & Telecom (TMT) sector, specifically focusing on telecommunications and ISP markets. This role requires an individual with executive presence, deep industry knowledge, and a passion for leveraging data, analytics, and AI to achieve measurable client results. The Client Partner will be the main point of contact and growth driver for a large, active account, coordinating Blend360's resources and offerings to help the client overcome complex business issues and discover new opportunities.

Requirements

10+ years of experience in client management or business development within data-driven marketing, analytics, or data services.
Minimum of 5 years of experience focused on the TMT sector.
Deep understanding of the telecommunications and ISP landscape, including competitive dynamics, customer lifecycle challenges, network operations, and digital transformation pressures for Tier 1 and Tier 2 telcos and ISPs.
Established network of senior relationships within telecom and ISP organizations.
Fluency in data and analytics use cases relevant to telecom and ISP clients (e.g., churn reduction, customer lifetime value modeling, network analytics, revenue assurance, personalization, AI-driven customer experience).
Big 4 or top-tier management consulting background (or equivalent) strongly preferred.
Proven track record of account growth, including expanding scope, introducing new capabilities, and increasing revenue.
Ability to partner effectively with Capability and Practice Leaders to shape solutions and close new business.
Experience in building business cases and ROI narratives for data-driven and finance-oriented stakeholders.
Proactive, relationship-driven, and persistent in pursuing new opportunities.
Passionate about the intersection of data, analytics, and technology.
Executive-level presentation and communication skills.
Creative, resourceful, solutions-oriented, and highly organized.
Ability to manage ambiguity and multiple workstreams simultaneously.
Collaborative and flexible approach to working with internal teams.
Willing and able to travel to client locations as needed.

Nice To Haves

Experience in a consulting environment is strongly preferred as it shapes the structured problem-solving approach, executive communication style, and commercial discipline this role demands.

Responsibilities

Own the full account strategy, growth execution, and P&L, with the goal of expanding the relationship and increasing Blend360's presence within the client organization.
Identify and secure new business opportunities within the client portfolio by developing and presenting compelling pitches, proposals, and Statements of Work (SOW) aligned with the client's strategic objectives.
Negotiate pricing and engagement structures that provide significant value to the client while ensuring healthy profit margins for Blend360.
Enhance overall client satisfaction by proactively anticipating needs, resolving issues, and consistently meeting commitments.
Facilitate connections between client decision-makers and appropriate Blend360 capabilities, practice leaders, and talent to address critical data, analytics, and technology challenges.
Serve as a trusted advisor to senior client stakeholders (VP to C-suite) across technology, marketing, operations, and finance.
Act as the client's advocate internally, ensuring Blend360's delivery teams understand the business context and are positioned for success.