Client Partner Program Manager

Tinuiti•New York City, NY
•Remote

About The Position

Tinuiti is seeking a Client Partner Program Manager to support cross-channel project delivery and client work. The role oversees ways of working through task management software and productivity tools, promotes accountability, and partners with client delivery teams and clients on process development. It owns roadmaps and workback schedules for technology-stack onboarding, planning cycles, and key initiatives as needed. The position also handles administrative coordination, maintains team and process documentation, supports onboarding, and helps build cross-functional presentations and decks.

Requirements

  • At least 3–4 years of project management experience; digital agency experience is preferred.
  • Proficiency with project management software such as Jira, Wrike, Asana, or Monday.com, and productivity tools such as MS Office and Google Workspace.
  • Exemplary organizational skills and the ability to drive and prioritize multiple projects simultaneously.
  • Strong oral and written communication skills for engaging internal and external stakeholders across disciplines and leadership levels.
  • Detail-oriented and methodical, with the ability to adapt to changing scope, deadlines, and priorities.

Nice To Haves

  • Project management experience at a digital agency.

Responsibilities

  • Oversee ways of working using task management software and productivity tools, driving cross-channel accountability for project delivery.
  • Partner with client delivery teams and clients on process development.
  • Own roadmaps and workback schedules for technology-stack onboarding, planning cycles, and key initiatives as needed.
  • Handle administrative tasks, including meeting scheduling, note-taking, meeting recaps, third-party vendor coordination, team hub and process documentation, and new member onboarding.
  • Guide the development of cross-functional decks and occasionally support presentations.

Benefits

  • Unlimited paid time off.
  • Fully remote work environment and flexibility.
  • 20 paid holidays.
  • Medical, dental, vision, life, and disability coverage.
  • Flexible spending accounts.
  • Retirement plan with a 100% match on contributions up to 4%.
  • Fringe and Forma perks and wellness offerings.
  • Unlimited telemedicine and teletherapy at no cost.
  • Thankful giving.
  • Equity.
  • Paid parental leave: 16 weeks at 100% pay for birthing parents and 12 weeks for partners after birth or adoption.
  • On-demand learning, mentorship, and leadership and management development programs and resources.
  • Incentive pay program (RevShare), including a monthly variable revenue payment opportunity and a discretionary annual performance bonus.
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