Client Order Coordinator
CSC•Wilmington, NC
•Onsite
About The Position
The Client Order Coordinator will be responsible for processing various requests and documents related to client orders and compliance needs. This role involves managing physical mail, creating and issuing checks, preparing and mailing notifications, and utilizing state websites and internal systems. The position requires a high level of accuracy and organization in a fast-paced, high-volume environment.
Requirements
- Ability to maintain high quality in a fast-paced, high-volume environment
- The ability to multitask
- The ability to work independently and function as part of a team
- Flexibility
- Problem solving skills
- Strong computer skills and proficiency in MS Excel
- High attention to detail and accuracy
- Excellent organizational skills/demonstrated ability to manage projects and meet deadlines
- Strong time management, research & analytical skills
Responsibilities
- Processing Resignation of Agent requests
- Processing physical mail--opening, reviewing
- Creating and printing checks
- Mailing out physical notifications to customers about our intent to resign
- Preparing and mailing documents via USPS certified mail per state requirement in some jurisdictions and customers
- Working on state websites
- Managing internal email boxes
- Working within Company Records, Order Fulfillment, SalesForce, Websites, Outlook
- Working with automated processes
- Varied work, learning and understanding multiple processes
- Cross-trained on functions required to support the compliance needs of our customers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
