About The Position
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We are looking for a Coach / Virtual Assistant to join our Fulfillment team and provide an exceptional onboarding experience for new clients. In this role, you'll conduct one-on-one video onboarding calls, guide clients through their first steps, answer questions, and ensure they feel confident moving forward in the program. This is a client-facing role best suited for someone energetic, personable, and enjoys building connections through conversation.
Requirements
- Available to work U.S. Pacific Time business hours (9:00 AM–5:00 PM PT)
- Strong communication and interpersonal skills with a positive, energetic attitude.
- Comfortable leading one-on-one video calls.
- Quick learner who can follow scripts and processes.
- Proactive, organized, and reliable.
- Long-term mindset.
- Experience in client onboarding, customer success, coaching, virtual assistance, customer support, or similar client-facing roles.
- Experience following scripts or talk tracks.
Nice To Haves
- Experience working with shared living and/or sober living homes is a plus.
- Real estate knowledge is a plus.
- Weekend availability is a plus.
Responsibilities
- Conduct 30-minute one-on-one onboarding video calls with new clients.
- Walk clients through the onboarding process, program expectations, and first steps.
- Discuss client goals and answer initial questions.
- Schedule each client's next call with their advisor.
- Follow established scripts and onboarding processes while maintaining a natural, engaging conversation.
- Deliver a consistent, positive client experience.
- Support additional fulfillment tasks as needed.
Benefits
- Competitive salary.
- Work remotely from anywhere.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
