Client Marketing Manager

360insights • Whitby, ON

13d • CA$50,000 - CA$63,000

About The Position

We’re looking for a Marketing Manager who can partner closely with clients to plan, deliver, and improve marketing campaigns that drive real business results for our clients' incentive programs. This is a client-facing role where you’ll act like an extension of their team, owning both the strategy and the day-to-day delivery of a variety of campaigns, promotions and incentive programs. This is a hands on, individual contributor role.

Requirements

• 3-5 years’ experience in marketing, either in an agency or corporate environment
• Experience leveraging AI tools to improve efficiency, content development, and insight generation
• Strong experience working directly with clients and managing relationships in a marketing context
• Confidence leading strategy and presenting ideas clearly to clients and internal stakeholders
• Experience creating proposals, marketing plans, and managing budgets
• Experience managing multiple stakeholders across client organizations and internal teams
• Strong project management skills with the ability to lead multiple campaigns simultaneously
• A results-focused mindset, with a good understanding of digital metrics and performance (e.g. CRM, engagement, analytics)
• Strong attention to detail, particularly in regulated or compliance-driven environments
• Experience with CRM/email platforms (e.g., DotDigital), analytics tools, and core productivity tools (Excel, PowerPoint)
• Appreciation of creative and production processes, with basic knowledge of design tools
• Experience working with data to improve marketing outcomes

Responsibilities

• Develop integrated marketing strategies across channels (CRM, digital, PoP, etc.) for client incentive and loyalty programs
• Translate strategies into client-facing proposals and campaign recommendations that support account and program objectives
• Lead campaign execution end-to-end, from brief through delivery and reporting; developing clear insight-driven creative briefs and managing timelines to keep projects on track
• Identify and drive opportunities for account growth, including upsell and cross-sell initiatives through marketing proposals and campaign recommendations
• Translate marketing campaign performance into clear insights, narratives, and actionable recommendations for clients
• Manage marketing project scope and ensure alignment with approved budgets, flagging and addressing scope changes
• Ensure every campaign is accurate and compliant by working closely with operations, client teams, legal, and external partners as-necessary
• Provide direction and oversight to Marketing Coordinators to support marketing campaign execution
• Bring marketing expertise into cross-functional conversations, partnering with Program Managers and Account Managers
• Share knowledge and mentor others, contributing to stronger marketing-led thinking across client and sales conversations

Benefits

• bonus
• stock options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed