Client Manager (Benefits)
Gallagher•Portland, OR
About The Position
At Gallagher Benefit Services, the Client Manager (Benefits) helps organizations navigate employee benefit and insurance needs. The role manages a portfolio of accounts, leads the renewal process, and builds strong client relationships by serving as a trusted source of advice and support. The Client Manager partners with colleagues and internal teams to deliver tailored solutions and exceptional service, while supporting Producers and Account Executives. Occasional travel to meet clients and strengthen relationships is required.
Requirements
- Bachelor’s degree or equivalent experience.
- Three or more years of experience in client service or claims management if qualifying through equivalent experience.
- A producer’s license, or willingness to obtain one.
- Strong communication skills.
- Ability to manage multiple priorities.
- Ability to use technology to stay productive and deliver quality work.
Responsibilities
- Manage a portfolio of accounts and ensure clients receive attentive service.
- Lead the renewal process and work with colleagues to deliver tailored solutions on time.
- Build strong client relationships and serve as a go-to person for advice and support.
- Understand client needs and provide appropriate solutions.
- Partner with internal teams to support smooth account management.
- Support Producers and Account Executives in delivering excellent service.
- Travel occasionally to meet clients and strengthen relationships.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
