Client Manager - Insights
About The Position
At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for a Client Manager to add to our team. Remote role based in the US. Candidates must be physically located within the US. As a Client Manager, you will play a pivotal role in ensuring client satisfaction and engagement by providing insightful analysis, actionable recommendations, and proactive thought leadership. You will deliver timely outcomes and customer value through data and analytics, enhancing the overall customer experience and NielsenIQ's performance. Each day presents new challenges in the dynamic and fast-paced retail environment, offering you the opportunity to grow and make a significant impact.
Requirements
- 4-8 years in FMCG, CPG, and/or Retail industries.
- Strong analytical aptitude, experience with syndicated data (NIQ Discover, Panel data) and market research techniques.
- Ability to synthesize data and simplify findings into actionable recommendations that solve client business issues.
- Skilled and polished communicator, adept at handling client issues and presentations.
- Experience supporting category management, shopper Insights or sales teams in a CPG organization.
- Proven ability to elevate client relationships and expand business engagement.
- Able to work collaboratively with internal and external teams.
- Sense of urgency and accountability to drive client outcomes.
- Experience identifying, building on, and passing along sales opportunities.
Responsibilities
- Identify, diagnose, and decompose client business issues.
- Lead client stakeholders by fostering strong relationships and understanding their strategic goals and processes.
- Offer insights and recommendations showcasing thought leadership and analytical aptitude.
- Build expertise across NielsenIQ's tools, data assets, and industry verticals.
- Utilize NielsenIQ solutions and market knowledge to conduct advanced issue-based analyses with clear, proactive insights and action-oriented recommendations.
- Seek collaborative opportunities internally and externally to enhance projects by working across teams at NielsenIQ.
- Contribute towards achieving overall revenue goals and operating plans through lead generation.
Benefits
- Flexible working environment
- Comprehensive health insurance
- Industry-leading parental leave
- Life insurance
- Education support
- Comprehensive healthcare plan (medical, Rx, dental, and vision)
- Flexible spending accounts and a Health Savings Account (including company contributions)
- Life and AD&D insurance
- 401(k) retirement plan including company matching contributions
- Disability insurance
- Tuition Reimbursement
- Discretionary paid time off program and 11 paid holidays
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
