Client Manager II

Vericast•San Antonio, TX

About The Position

The Client Manager II drives client success through strategic marketing execution, consultative partnership, and service delivery. This role serves as a trusted advisor to financial institution clients, translating their business goals into marketing programs and measurable results. It combines client relationship management, digital marketing expertise, and project leadership to support effective campaign execution and long-term client partnerships. The position manages a portfolio of financial institution clients as their primary day-to-day contact, advises on marketing strategy and campaign performance, and leads integrated campaigns across digital and traditional channels. The Client Manager II collaborates with cross-functional teams, coordinates stakeholders and priorities, uses performance data to develop recommendations, and proactively resolves issues to deliver a strong client experience. Vericast describes its culture as collaborative, innovative, and focused on workplace flexibility and meaningful impact for clients, employees, and communities. The role is eligible for an annual bonus incentive program. The stated salary range is $65,000–$95,000.

Requirements

  • At least 5 years of experience in account management, client services, marketing, agency, or related client-facing roles.
  • Experience supporting financial institutions or highly regulated industries.
  • Strong understanding of digital marketing channels and customer acquisition, engagement, and retention strategies.
  • Excellent communication, presentation, and relationship-building skills.
  • Ability to manage multiple projects, deadlines, and client priorities simultaneously.
  • Strong attention to detail, critical thinking, and problem-solving skills.
  • Bachelor's degree in Marketing, Business, Communications, or a related field, or equivalent experience.

Nice To Haves

  • Experience working in a marketing agency, digital agency, advertising agency, or similar fast-paced environment is preferred.

Responsibilities

  • Manage and grow relationships with a portfolio of financial institution clients as their primary day-to-day contact.
  • Consult with clients on marketing strategies, campaign planning, and opportunities to improve performance.
  • Lead execution of integrated marketing campaigns across digital and traditional channels.
  • Partner with cross-functional teams to deliver high-quality campaigns on time and accurately.
  • Translate campaign performance data into actionable insights and recommendations.
  • Proactively identify and resolve issues while ensuring an exceptional client experience.
  • Coordinate stakeholders, manage priorities, maintain clear communication, and drive projects forward.

Benefits

  • Annual bonus incentive program
  • Workplace flexibility
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