Client Invoice Specialist

Aires•Pittsburgh, PA
•Hybrid

About The Position

Aires is hiring a Client Invoice Specialist local to its Pittsburgh, Pennsylvania office. In this role, you will prepare, audit, and distribute recurring client billing statements in line with established processes and requirements. You will serve as a primary contact for billing-related questions and issues, communicating promptly and accurately with internal teams to resolve discrepancies. The role also supports billing-process and technology enhancements through system testing and billing reviews.

Requirements

  • 2–3 years of accounting- or finance-related experience.
  • Prior experience with accounting software.
  • Excellent customer service and administrative skills.
  • Computer literacy with Microsoft Office products and the ability to learn proprietary software.
  • Ability to manage multiple competing tasks.
  • Ability to follow policies and procedures.
  • A team-oriented mindset, with a strong sense of care and urgency.

Nice To Haves

  • Associate degree preferred.
  • A can-do attitude.
  • A genuine desire to help others.
  • Desire to embrace Aires' core values: Client Focus, Results, Responsibility & Accountability, Collaboration, and Innovation.

Responsibilities

  • Prepare, audit, and distribute periodic client billing statements according to established processes and requirements.
  • Review and update billing instructions for existing and new clients.
  • Ensure tracing prompts are actualized in a timely manner.
  • Proactively address billing questions and account inquiries.
  • Participate in system testing for technology and process enhancements.
  • Perform billing reviews or second checks.

Benefits

  • Comprehensive benefits package, including a 401(k) match.
  • Hybrid work environment.
  • High internal promotion rate and commitment to career growth and development.
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