Client HR Business Partner III

ADP • Miami, FL

2d

About The Position

ADP is hiring a Client HR Business Partner III to serve as a trusted advisor to clients. The role uses HR experience, ADP product expertise, and consulting skills to address clients’ business challenges and support satisfaction with ADP’s services. The position serves ADP’s largest clients and supports complex products and technologies, handling varied questions and solutions while building relationships with external clients and internal partners.

The role requires clear, professional communication by phone and in writing, independent problem-solving, and a client-focused approach. The position also includes proactively sharing information, best practices, and training on ADP solutions, and recommending solutions to clients and ADP leadership. The successful candidate will share knowledge and best practices with less experienced ADP Consultants and Specialists.

Requirements

• At least 5–8 years of professional consulting experience, or equivalent experience as a practitioner in a systems-related organization.
• At least 5–8 years of experience in a customer service or human resources environment, with a proven ability to produce positive results.
• Ability to build relationships with external clients and internal partners.
• Clear and professional communication skills, both over the phone and in writing.
• Ability to independently troubleshoot and resolve issues, manage changing priorities, and provide prompt follow-up.
• A college degree is not required; relevant experience or military experience is acceptable.

Nice To Haves

• HR certification, or willingness to pursue one within the first year.

Responsibilities

• Research, troubleshoot, and resolve client issues involving ADP products and technologies.
• Serve as an HR expert to ADP’s largest clients and work independently to resolve complex problems.
• Proactively provide clients with information, best practices, and training on ADP solutions.
• Communicate with clients using HR knowledge, ADP product expertise, and interpersonal skills to resolve issues and exceed expectations.
• Set priorities, organize work, multitask, adapt to changing priorities, and provide prompt follow-up.
• Interpret internal or external business issues and recommend solutions and best practices to ADP leadership and clients.
• Share knowledge and best practices with less experienced Consultants and Specialists at ADP.
• Maintain high ethical standards and uphold ADP’s value that Integrity is Everything.

Benefits

• Best-in-class benefits starting on Day 1.
• Ongoing training, development, and mentorship opportunities.
• Company-paid time off for volunteering.
• Business Resource Groups and opportunities to connect with networks and allies.
• Career advancement and progression opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed