Client & Family Driver (FT or PT)

Youth Crisis Center Inc•Jacksonville, FL

1d•$0 - $21•Onsite

About The Position

The Client & Family Driver (Transporter) safely, reliably, and professionally transports Youth Crisis Center (YCC) clients and families to and from designated locations. The role helps participants access YCC programs, services, appointments, childcare-related destinations, and other approved locations. The driver primarily operates agency vehicles, including a 12-passenger van, and may transport children, adolescents, young adults, parents, young mothers and their children, and families. Infants and toddlers may accompany parents or travel to approved childcare-related destinations. The driver follows transportation schedules and routes, operates vehicles in accordance with traffic laws and YCC policies, maintains vehicles in clean and safe operating condition, and keeps required transportation records. The role requires sound judgment, appropriate confidentiality and professional boundaries, and respectful interaction with clients and families from diverse backgrounds. YCC offers part-time morning or evening schedules and the possibility of a full-time schedule, all Monday through Friday.

Requirements

Valid Florida driver's license.
Current automobile insurance as required.
Demonstrated history of safe and responsible driving; must maintain a clean or acceptable driving record.
Dependability and consistent punctuality.
Ability to follow schedules, routes, procedures, and safety requirements.
Professional communication and interpersonal skills, patience, and the ability to remain calm when working with clients and families.
Ability to work independently, exercise sound judgment, maintain professional boundaries, and protect client confidentiality.
Ability to safely operate a vehicle and perform the essential transportation duties.
Ability to complete required background checks, driving record verification, and pre-employment screening.
Ability to comply with the requirement not to operate a YCC vehicle while impaired by alcohol, drugs, medication, fatigue, or another condition that could compromise safe driving.
Ability to sit and drive for extended periods, enter and exit vehicles frequently, assist clients entering and exiting vehicles when necessary, occasionally lift or carry transportation-related items, and respond appropriately to unexpected situations.

Nice To Haves

High school diploma or GED preferred.
Previous experience driving clients, children, families, or passengers preferred.
Experience working with children, adolescents, families, or individuals receiving social or behavioral health services is a plus.

Responsibilities

Safely transport clients, children, parents, young mothers with children, and families to approved destinations, including employment activities, childcare, appointments, educational and vocational programs, community resources, and other approved locations.
Follow assigned transportation schedules and routes; arrive on time and ensure clients are transported and returned safely and promptly.
Confirm the appropriate client is picked up and transported to the designated destination.
Operate agency vehicles, including a 12-passenger van, responsibly and in accordance with traffic laws and YCC transportation policies.
Conduct routine vehicle safety checks and promptly report mechanical, safety, or maintenance concerns.
Keep assigned vehicles clean, orderly, fueled, and in appropriate operating condition.
Ensure clients enter and exit vehicles safely and follow required safety procedures for transporting children and families.
Maintain professional boundaries and protect confidential client information.
Promptly communicate delays, schedule changes, accidents, incidents, and other concerns to the supervisor; notify appropriate YCC staff of significant client-related transportation concerns.
Maintain accurate transportation records, mileage logs, trip documentation, and other required records.
Follow YCC policies, procedures, safety requirements, and applicable laws and regulations.
Complete required training within established timeframes.
Maintain a professional, respectful demeanor while representing YCC in the community.
Immediately report safety concerns, incidents, or inappropriate behavior according to YCC procedures.
Perform additional duties as assigned.