Remote Client Experience Specialist
About The Position
AO Globe Life is hiring a Remote Client Experience Specialist to join its mission-driven, remote-first team. The position is suited to recent or soon-to-be graduates in business, marketing, or communications and to people who thrive in service-focused environments. Training, mentorship, inbound client interest, and licensing guidance are provided. No prior insurance experience is required. The specialist leads virtual consultations, helps individuals and families understand personalized supplemental benefit options, and supports enrollment from beginning to end. The role also involves maintaining digital documentation, managing follow-up communication, and participating in mentorship and team development. This is a 100% remote independent-contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. Before conducting licensed insurance activities, candidates must obtain the appropriate state Life & Health Insurance License and complete applicable pre-licensing coursework, examinations, and state requirements at their own expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and are reviewed during hiring and onboarding. The opportunity offers a flexible schedule and potential for professional growth and advancement.
Requirements
- Be at least 18 years of age and legally authorized to work in the United States.
- Be capable of obtaining the required licensing and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Have a reliable high-speed internet connection, a computer or laptop, and a webcam, and provide a professional remote workspace.
- Be comfortable using virtual tools and participating in video meetings.
- Have excellent interpersonal and communication abilities.
- Be organized, self-motivated, comfortable working independently, and coachable.
- Have an interest in helping people and supporting a purpose-driven mission.
Nice To Haves
- Recent or soon-to-be graduate in business, marketing, or communications.
- Prior customer service or consultative experience; this is a plus but is not required.
- Interest in a performance-based career with opportunities for professional growth and advancement.
Responsibilities
- Maintain accurate digital documentation and manage follow-up communication.
- Participate in continued mentorship and team development.
- Lead virtual Zoom consultations with clients.
- Prioritize high-quality, client-focused interactions.
- Guide individuals and families through personalized supplemental benefit options.
- Build lasting client relationships.
- Support the enrollment process from start to finish with professionalism.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
Benefits
- Inbound leads only; no cold calling.
- Defined growth path into leadership.
- Bonuses paid monthly and quarterly.
- 3% equity opportunity for qualifying team members.
- Supportive, people-centered culture.
- Opportunities for renewal-based income growth.
- Fully remote work with a flexible schedule.
- Full training and licensing support, including licensing guidance.
- Weekly pay based on performance.
- Ongoing mentorship and professional development.
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What This Job Offers
Education Level
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