Client Experience Coordinator

The Davey Tree Expert Company•Atlanta, GA

1d•Onsite

About The Position

Invest in your future. Join one of the largest employee-owned companies in the nation! Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services. We are currently looking to add a dynamic Client Experience Coordinator to our passionate team of tree care professionals.

Requirements

Minimum two-years of experience in office processes and office administration procedures
Outstanding telephone and communication skills
Proficient in Microsoft Outlook, Word, and Excel
Ability to meet deadlines, attention to detail, and accuracy
Expert organizational skills and ability to multi-task

Nice To Haves

Experience in accounts receivables preferred but not required
Associate degree or higher in related field
Prior working experience with CRM and SAP systems
Bilingual in Spanish and English

Responsibilities

Be the first point of contact and triage the needs of the clients, the office and our field employees
Field current and prospective client calls
Proposal production and contract initiation
Set client appointments and update client information
Answer phones, emails and client concerns
Process employee time sheets
Maintain various databases and spreadsheets
Payroll assistance
Order and maintain office supplies
Invoice, manage accounts receivable, and maintain files

Benefits

Paid time off and paid holidays
30 hours a week (opportunity of up to 40 hours)
Opportunities for advancement
All job specific equipment and safety gear provided
401(k) retirement savings plan with a company match
Employee-owned company & discounted stock purchase options
Group Health Plan
Employee referral bonus program
Locations throughout US in major cities and desirable areas
Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers
Scholarship Program for Children of Employees
Charitable matching gift program