Leader, Client Executive

Cisco•Atlanta, GA

1d•$325,100 - $543,100•Remote

About The Position

Cisco is seeking a visionary and strategic Client Executive to lead our partnership with The Home Depot. In this pivotal role, you will serve as the primary executive contact, orchestrating a high-performing cross-functional team to deliver cutting-edge technology solutions that drive digital transformation for the world’s largest home improvement retailer. You will act as a trusted advisor, aligning Cisco’s extensive portfolio with The Home Depot’s unique business objectives to foster long-term growth and operational excellence.

Requirements

10+ years of experience in strategic account management, specifically within the technology or enterprise software sector.
Proven track record of success managing large-scale, complex accounts, ideally within the retail or e-commerce industry.
Proven record of delivering outcomes and managing and resourcing services and deliverables.
Demonstrated ability to lead and motivate high-performing, cross-functional teams in a fast-paced environment.
Exceptional executive presence, with the ability to influence C-suite stakeholders and navigate complex organizational structures.
Strong financial acumen and experience managing multi-million dollar P&Ls and long-term contracts.
Bachelor’s degree in Business, Engineering, or a related field

Nice To Haves

An MBA is highly preferred.

Responsibilities

Develop and execute a comprehensive multi-year account strategy that anticipates The Home Depot’s business needs and aligns Cisco’s innovation roadmap with their corporate initiatives.
Leverage deep knowledge of the retail landscape to identify trends, challenges, and opportunities. You will translate these insights into actionable technology strategies that enhance the omnichannel customer experience and modernize retail operations.
Lead, inspire, and mentor a diverse, cross-functional team of sales, engineering, and service professionals. You will cultivate a culture of collaboration, accountability, and excellence, ensuring the team is unified in delivering superior value to the client.
Build and maintain deep relationships with C-level and senior leadership stakeholders within The Home Depot. You will act as the voice of the customer within Cisco, ensuring internal stakeholders are aligned to support the account’s success.
Drive sustainable financial performance by identifying new business opportunities, managing complex contract negotiations, and ensuring high customer satisfaction and retention.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
grants of Cisco restricted stock units
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (non-sales roles)
performance-based incentive pay on top of their base salary (sales roles)