Client Executive - Emerging Technologies and AI

NTT DATA Services•Atlanta, GA

11h

About The Position

NTT DATA is seeking a Client Executive focused on emerging technologies and AI to lead a large, geographically dispersed account organization and drive growth across its Logistics Infrastructure offerings and broader services portfolio. The role sets a long-term account vision, builds and executes strategic account plans, manages client relationships at the C-level, and leads complex initiatives designed to increase market share, revenue, margin, and brand recognition. The position combines client and commercial leadership with technical fluency in modern data and AI ecosystems. The Client Executive validates solution fit, demonstrates products, explains complex architectures in terms of business value, helps clients identify and deploy AI use cases, and tracks KPIs to communicate financial return on investment. The role also partners with internal Data Science, Engineering, Marketing, and Product teams to relay client feedback and market needs into product roadmaps. The Client Executive manages an account and P&L of approximately $20 million, including forecasting, pipeline management, churn planning, deal development, renewals, and complex commercial and contract negotiations. The position is based in Atlanta, Georgia. Work arrangements may be remote or hybrid where possible, but are subject to client requirements and business needs; in-office attendance may be required for meetings or events.

Requirements

At least 10 years of experience building, managing, and measuring a full-cycle, virtual or geographically dispersed organization with annual TCV in excess of $20 million.
Working knowledge of modern data and AI ecosystems, such as OpenAI, AWS, Google Cloud, Microsoft, Databricks, or Snowflake.
At least 5 years of experience in the Logistics industry, with knowledge of infrastructure and data center operations related to that industry.
At least 8 years of experience selling NTT DATA-type solutions and IT services to clients.
At least 10 years of client management experience, including growing and improving client relationships, implementing change, and leveraging technology for competitive advantage.
Strong presentation and executive storytelling skills.
Ability to bridge the gap between technical teams and non-technical business leaders.

Responsibilities

Set the long-term account vision and inspire global, cross-functional teams to develop creative customer solutions and implement complex initiatives.
Build, manage, and measure a full-cycle, virtual or geographically dispersed organization with annual TCV over approximately $20 million, promoting an entrepreneurial environment focused on market share and brand recognition.
Drive go-to-market sales approaches for Logistics Infrastructure offerings.
Manage and improve client relationships, implement change, and leverage technology for competitive advantage.
Validate technical solution fit, deliver targeted product demonstrations, and explain complex architectures such as LLMs, data flows, and APIs in terms of business value.
Help clients identify AI use cases, deploy solutions, and track and communicate KPIs demonstrating financial ROI.
Partner with Data Science, Engineering, Marketing, and Product teams, and communicate customer feedback and market demands to product roadmaps.
Understand competitors, client sponsors, and competitor agendas, and develop strategies to displace them.
Navigate large, complex, geographically dispersed organizations at the C-level.
Manage a P&L of approximately $20 million, including financial management, forecasting, and growth strategies.
Create deals aligned with client interests and business objectives, and take deals from structure through close.
Build awareness and interest in NTT DATA Services and develop regional account planning and strategic account plans.
Develop collaborative relationships that facilitate new, marketable solutions and offerings.
Grow, position, and sell business across the NTT DATA portfolio to drive in-year revenue and margin and year-over-year growth.
Analyze account trends and develop plans to minimize and forecast churn.
Monitor and update account and opportunity pipeline and forecast status (Five to Forecast) for current and future quarters.
Understand commercial terms and negotiate terms and conditions with multiple account stakeholders, including IT and procurement.
Drive customer contract renewals and negotiations to protect revenue.
Manage complex commercial offers and contract negotiations, using internal resources as needed to secure favorable commercial terms.