Client Executive

Hylant•Detroit, MI

About The Position

The Client Executive develops new business and manages and grows a book of business. The role builds relationships with new and existing customers, identifies their insurance and risk-management needs, and presents Hylant solutions. It manages client renewals, retention, and opportunities to cross-sell and upsell, either independently or in collaboration with a Managing Partner. The position also represents Hylant at industry events and manages commission and fee negotiations according to company pricing guidelines.

Requirements

  • Bachelor’s degree or an equivalent combination of education and work experience.
  • At least 2 years of proven insurance brokerage sales experience.
  • A solid foundation in Hylant sales and client service methodology.
  • Active Property & Casualty or Life & Health license, maintained throughout employment.
  • Detailed working knowledge of industry resources, benchmarking information, agency management, and risk management principles.
  • Intermediate Microsoft Office skills, including Excel, Word, PowerPoint, and Outlook.
  • Excellent oral and written communication skills.
  • Ability to work well in a team environment.
  • Ability and willingness to travel by car or airplane for meetings, conferences, or other business-related functions.
  • Must be legally authorized to work in the United States.

Responsibilities

  • Establish sales development plans to originate business with new clients.
  • Build and maintain a book of business and grow it incrementally each year.
  • Generate sales leads through prospecting, cold calls, networking, account rounding, cross-selling with other departments, and pursuing other sales leads.
  • Develop, maintain, and expand relationships with new and existing customers.
  • Understand customer requirements, anticipate needs, and provide Hylant solutions.
  • Schedule and conduct sales presentations with potential customers for new business.
  • Manage client renewals and identify opportunities to cross-sell and upsell based on client needs.
  • Manage a book of business with a focus on client strategy, growth, and retention, and/or co-lead a book of business with a Managing Partner.
  • Strengthen relationships with existing clients and drive continuous improvements focused on business growth and retention.
  • Represent Hylant at trade and industry events.
  • Manage negotiations on commission and fee arrangements in accordance with standard pricing guidelines; obtain management pre-approval for exceptions.
  • Perform other duties and special projects as requested.
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