Client Executive, Commercial

Unison Risk Advisors•Cockeysville, MD

11d•$165,000 - $175,000

About The Position

The Client Executive, Commercial manages a significant book of business and is responsible for client satisfaction, retention, and growth. The role leads annual client planning, aligns insurance programs with clients’ financial and organizational goals, and provides consultative guidance based on data-driven insights and recommendations. The Client Executive serves as a strategic advisor and hands-on leader, overseeing multiple client service teams, driving operational efficiency, and supporting business development and market-building activities.

Requirements

5–7 years of industry experience with increasing responsibility.
Property & Casualty license required.
Strong communication, analytical, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office and EPIC system.

Nice To Haves

Life & Health license.
Bachelor’s degree in Business, Risk Management, or a related field.
Professional designations such as CIC or CPCU.
Experience managing complex commercial accounts.

Responsibilities

Own a significant client portfolio and deliver retention, growth, and client satisfaction outcomes.
Lead annual planning and set strategic direction for client insurance programs.
Serve as a subject matter expert and primary client advisor.
Interpret carrier data, claims reports, and financial information to identify trends and risks.
Develop and deliver client reports, presentations, and recommendations.
Support renewal marketing strategy and execution.
Ensure the accuracy and quality of client deliverables and program calculations.
Maintain EPIC system records and documentation.
Monitor renewal timelines and client lifecycle milestones.
Collaborate with Sales Executives and internal service teams to deliver integrated solutions.
Maintain strong relationships with clients, carriers, and stakeholders.
Communicate regulatory and technical updates to clients.
Participate in business development and market-building initiatives.
Represent the firm through industry groups and speaking engagements.
Lead or support special projects as assigned.
Identify opportunities to improve client service delivery and operational efficiency.
Stay current on industry trends, regulations, and best practices.
Ensure accuracy, compliance, and quality across client work.
Build trusted relationships with clients and internal stakeholders.
Demonstrate sound judgment and ownership in decision-making.