Client Engagement Director- Preferred location New York, Chicago, Midwest
About The Position
We are seeking an experienced, results-driven Client Engagement Director to drive strategic growth, client satisfaction, and long-term partnerships within an assigned portfolio of enterprise clients. In this role, you will manage senior-level client relationships, leverage cross-functional resources to address client needs, and ensure strong execution throughout the sales and delivery lifecycle. You will take a consultative, solution-oriented approach to identifying client challenges and aligning Ensono's capabilities to deliver measurable business value. You must operate with agility, balancing proven sales execution with innovative approaches in a dynamic market.
Requirements
- Mid-to-senior level sales leadership experience, including accountability for enterprise client relationships
- Demonstrable experience in consultative sales, preferably in technology or managed service solutions
- Proven track record of achieving and exceeding sales goals
- Experience managing, reporting, and forecasting sales pipelines with accuracy
- Experience managing and closing complex sales opportunities
- Experience supporting clients with multiple lines of business
- Ability to influence cross-functional teams without direct line authority
- Experience with managed services, hosting, mainframe, security, and outsourcing
- Strong relationship development and networking skills
- Ability to cultivate and maintain strong client relationships with senior business and IT stakeholders
- Ability to consult with client executives on technology solutions from a business perspective
- Ability to articulate technology and product positioning clearly and effectively
- Organized, analytical, creative, and adaptive
- Excellent written and verbal communication skills
- Excellent teamwork capabilities
Nice To Haves
- Master's Degree is a plus
Responsibilities
- Promote and drive strong client relationships by providing thought leadership and consultation on the alignment of client business needs to Ensono and partner products and services
- Develop and strengthen relationships with decision makers and influencers in client organizations; grow revenue and drive new opportunities across Ensono's end-to-end portfolio
- Lead proposal development, negotiation, and commercial terms for assigned deals. Monitor sales trends and market dynamics, incorporating insights into account planning and execution
- Partner in a cross-functional model with Enterprise Architecture Teams, Client Success Managers, and Operational & Delivery teams to represent Ensono and ensure successful outcomes
- Communicate information effectively to diverse internal and external audiences, translating business and technology value clearly
- Serve as a trusted IT advisor to clients and contribute to their tactical and strategic planning efforts
- Challenge assumptions and existing approaches to drive improved results and innovative solutions
- Support the development and mentorship of sales talent through collaboration and knowledge sharing
Benefits
- Unlimited Paid Days Off
- Three health plan options
- 401k with company match
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
- Paid childbearing and paternal leave
- Education Reimbursement, Student Loan Assistance or 529 College Funding
- Sabbatical leave
- Wellness program
- Flexible work schedule
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
