Client Engagement Analyst
O'Donnell/Snider Construction•Houston, TX
•Onsite
About The Position
O'Donnell/Snider Construction (OSC) is seeking a Client Engagement Coordinator to join their Houston-based team. This administrative business development role focuses on organizing a busy team, managing information and technology, coordinating details, and ensuring follow-up. The position supports business development and client relationship efforts by working closely with the Vice President of Client Engagement and other OSC staff.
Requirements
- 3+ years of administrative, business development support, client engagement, CRM administration, project administration, or similar experience.
- Strong Microsoft Office skills, particularly Excel and PowerPoint.
- Exceptional organizational skills and attention to detail.
- Comfort working with data, reports, technology, and recurring deadlines.
- Ability to manage multiple priorities and follow through without constant direction.
- Strong written and verbal communication skills.
- Professional and comfortable interacting with employees and clients at all levels.
Nice To Haves
- Experience with Salesforce or another CRM system strongly preferred.
- Construction, commercial real estate, architecture/engineering, or professional services experience is a plus.
Responsibilities
- Maintain accurate client, opportunity, and pipeline information in Salesforce.
- Prepare reports, dashboards, meeting materials, and presentations for business development activity.
- Coordinate Client Engagement meetings, including agendas, materials, schedules, and follow-up items.
- Provide administrative support for client meetings, networking opportunities, and business development activities.
- Assist with the planning and logistics for client appreciation events, industry events, and other relationship-building activities.
- Track client engagement activities and ensure appropriate follow-up is completed and documented.
- Coordinate client satisfaction surveys and maintain accurate client contact information.
- Monitor designated sources for potential business opportunities and route relevant information.
- Provide ongoing administrative and organizational support to the Vice President of Client Engagement.
Benefits
- Medical, dental, and vision coverage
- 401(k) with a 5% company match and immediate vesting
- Performance bonus program
- Paid time off and paid holidays
- Life and disability insurance
- Employee Assistance Program
- Training and professional development opportunities
- A collaborative, people-focused work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
