Client Director – Employee Health & Benefits

Marsh McLennan•Troy, AL

2d•Hybrid

About The Position

As a Client Director on the Employee Health & Benefits team, you will have overall responsibility for client relationships within an assigned book of business. You will build and maintain strong internal and external relationships, understand client needs, and manage the team responsible for delivering services. Although the role does not have direct new-business sales responsibilities, you are expected to participate in the sales process, maintain a high client retention rate, and sustain a book of business that meets or exceeds its target size over time. The role can be based in either the Troy or Livonia office.

Requirements

Bachelor’s degree; preferably in business.
Five to eight years of industry experience working for an insurance agency, consulting firm, group insurance carrier, or in related work.
Demonstrated ability to manage senior-level client executives and cultivate client relationships.
Strong working knowledge of the group benefits industry, particularly financial and strategic planning.
Strong leadership, persuasion, communication, and writing skills.
Ability to work under pressure and multitask.
Ability to work in a team leadership role.
Self-directed, organized, and resourceful.
Must hold and maintain a valid Michigan license to sell life and health insurance.

Responsibilities

Manage overall client relationships within an assigned book of business.
Establish and maintain excellent internal and external relationships.
Seek and understand client needs.
Manage the team responsible for delivering all aspects of client services.
Participate in the sales process, despite having no direct new-business sales responsibilities.
Maintain a high client retention rate.
Maintain a book of business that meets or exceeds its target size over time.