Client Delivery Specialist (Commercial Litigation Legal Assistant)

Husch Blackwell • Denver, CO

20h • Hybrid

About The Position

Husch Blackwell LLP is hiring a Client Delivery Specialist (Commercial Litigation Legal Assistant) for its Denver, Colorado office. The position works onsite at least three days per week and serves as the primary operational partner for assigned attorneys, managing workflow execution, cross-functional coordination, and administrative support to reduce attorneys’ project-management burden. The specialist is directly responsible for attorney relationships, matter completion, and coordination across operational teams.

The role manages attorney workflows and priorities, tracks projects and deadlines, supports matter intake and engagement processes, and coordinates billing, budgets, client communications, and administrative tasks. It also provides legal document and matter management, calendar and travel coordination, inbox and correspondence support, and practice-group-specific assistance. The specialist contributes to team coverage and training, delegates work when appropriate, and identifies opportunities to improve processes through technology, automation, and AI tools.

The firm describes itself as committed to teamwork, collaboration, client service, innovation, and an engaged, diverse, equitable, and inclusive workplace. Candidates should include a cover letter and resume when applying.

Requirements

• Bachelor’s degree with major coursework in a related field, or commensurate professional and educational experience.
• At least 5 years of relevant experience providing comprehensive support to organizational leadership; professional services experience is preferred.
• At least 3 years of relevant legal assistance experience.
• Advanced proficiency in Microsoft Office Suite.
• Ability to proactively identify issues, propose solutions, and drive work to resolution with minimal direction.
• Strong communication skills, including concise, solutions-oriented status updates and recommendations to attorneys and other stakeholders.
• Ability to handle highly confidential information.
• Minimum typing speed of 60 words per minute.
• Ability to exercise discretion, judgment, and composure.
• Proactive problem-solving, sound judgment, workflow ownership, clear communication, a service mindset, technology proficiency, organizational excellence, accountability, relationship management, and adaptability in dynamic, high-pressure environments.

Nice To Haves

• Experience in a professional services environment.
• Previous transcription experience.

Responsibilities

• Manage the full lifecycle of workflows for assigned attorneys, anticipate their needs, prioritize work, and resolve administrative challenges with minimal supervision.
• Coordinate and track projects, monitor milestones and deadlines, update status reports, communicate progress, and assist with project plans, timelines, and resource allocation.
• Handle special projects and other duties that support the efficiency and success of attorneys’ practices.
• Use workflow management software to log and manage work.
• Prepare and process new matter forms, request conflict checks, open new files, and coordinate intake and engagement processes.
• Assist with tracking alternative fee arrangements and automating, tracking, and monitoring matter budgets.
• Partner with the billing team on time entry, billing inquiries, and collections.
• Coordinate client communications, manage sensitive information, and liaise among attorneys, clients, and internal departments.
• Manage attorneys’ inboxes by prioritizing and flagging urgent communications; draft, review, or respond to emails as directed; and organize and archive correspondence.
• Maintain attorney contacts and track CLE and membership requirements and activity.
• Provide general administrative support, including operating office equipment and handling confidential business matters calmly under pressure.
• Review and route incoming mail and faxes; prepare outgoing mail and faxes; arrange specialized mail or messenger services; and ensure required attachments and enclosures are included.
• Coordinate attorneys’ calendars and meetings, make travel arrangements, and prepare itineraries.
• Prepare, edit, format, and proofread legal documents, correspondence, and presentations; manage version control, file organization, and secure document storage; and facilitate document execution, filing, and distribution.
• Type, transcribe, revise, and proofread legal documents accurately, prioritize assignments, and meet project deadlines.
• Perform duties specific to the assigned Practice Specialty Center.
• Document attorney preferences and workflows for coverage, exchange information, and share training tips with team members.
• Communicate and collaborate with team members and Firm personnel, participate in team meetings, and delegate tasks to other teams when appropriate to ensure coverage, timely completion, and quality control.
• Identify process-improvement opportunities, use automation and dashboards to improve work tracking and execution, and participate in relevant AI and technology training.
• Research emerging tools and best practices and recommend improvements to streamline workflows, increase accuracy, and enhance service delivery.

Benefits

• Medical coverage
• Dental coverage
• Life insurance
• Short-term disability insurance
• Long-term disability insurance
• Pre-tax flexible spending account for certain medical and dependent care expenses
• Employee assistance program
• Paid time off
• Paid holidays
• Participation in a retirement plan program after meeting eligibility requirements
• Discretionary, non-guaranteed bonus opportunities based on individual and firm performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level