Client Delivery - Project Manager

CGI•Fairfax, VA

5d•Hybrid

About The Position

CGI is seeking an experienced Client Delivery Project Manager for its U.S. Government Solutions business unit. The role supports complex enterprise resource planning (ERP) implementations, software delivery, cloud services onboarding, and production readiness. The Project Manager serves as a liaison between client stakeholders and CGI’s cross-functional delivery teams, maintaining an integrated view of client commitments, milestones, risks, and dependencies. The role coordinates work across software engineering, quality assurance, cloud operations, infrastructure, and production support, and operates within established program governance frameworks to support transparency, accountability, and effective communication throughout the implementation lifecycle. This is a hybrid position based out of a CGI office in the United States. Candidates may be located near any CGI U.S. office. The successful candidate is expected to be a collaborative, technically knowledgeable delivery leader who can influence without formal authority, identify risks early, advocate for delivery teams, and build alignment across complex technology initiatives.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, Project Management, or a related field, or equivalent professional experience.
At least 7 years of experience managing complex technology initiatives involving enterprise software implementations, ERP platforms, SaaS solutions, cloud services, or managed services.
Demonstrated experience coordinating software development and implementation lifecycles across multiple technical and functional delivery teams.
Experience leading production cutover planning, go-live readiness activities, risk and issue management, and post-production stabilization.
Strong understanding of Agile, Waterfall, and hybrid project management approaches.
Experience working within program management or PMO governance frameworks, including project health reporting, forecasting, risk management, and standardized delivery documentation.
Ability to influence stakeholders and drive cross-functional alignment without direct reporting authority, including constructively challenging assumptions and negotiating competing priorities.
Strong client-facing communication, stakeholder management, facilitation, conflict resolution, and executive reporting skills.
Ability to manage concurrent workstreams, complex dependencies, competing priorities, and critical delivery timelines.
Ability to analyze project performance data, identify emerging delivery risks, forecast resource requirements, and recommend proactive corrective actions.

Nice To Haves

PMP, PMI-ACP, Certified ScrumMaster, SAFe, ITIL, or comparable professional certification.
Experience supporting enterprise ERP implementations involving complex integrations, data conversion, testing, and software release management.
Familiarity with AWS, Microsoft Azure, hybrid cloud environments, and cloud operational readiness practices.
Working knowledge of DevOps, CI/CD, Site Reliability Engineering (SRE), observability, infrastructure automation, and IT service management.
Experience using Jira, Azure DevOps, ServiceNow, Confluence, or similar project delivery and service management platforms.

Responsibilities

Serve as the primary coordination point for CGI delivery teams and client stakeholders, maintaining an integrated view of commitments, milestones, dependencies, and delivery readiness.
Coordinate complex ERP implementations, software development activities, releases, and cloud services onboarding for client implementations and upgrades.
Develop and maintain integrated delivery plans, schedules, risk registers, decision logs, and project reports according to CGI program governance standards.
Partner with software engineering, quality assurance, cloud operations, infrastructure, security, and service desk teams to identify dependencies, resolve delivery challenges, and maintain alignment across workstreams.
Lead cloud onboarding and operational readiness coordination, including environment provisioning, connectivity, access, monitoring, support documentation, and transition to steady-state operations.
Coordinate production readiness assessments, cutover planning, go/no-go recommendations, command center activities, contingency planning, and post-production stabilization.
Identify and communicate delivery risks, resource constraints, defects, and schedule impacts; present fact-based recommendations and escalate issues through appropriate governance channels.
Facilitate cross-functional working sessions and stakeholder discussions to support timely decisions, clear ownership, conflict resolution, and collaborative problem-solving.
Prepare evidence-based project health assessments, executive status reports, milestone forecasts, and client communications to support program transparency and decision-making.
Advocate for realistic commitments, appropriate resources, timely decisions, and continuous improvement while fostering a collaborative, solution-oriented environment.

Benefits

Competitive base salaries.
Eligibility to participate in a Share Purchase Plan (SPP) with dollar-for-dollar company matching of eligible employee contributions, up to a maximum for the job category.
401(k) Plan and Profit Participation for eligible CGI Partners.
Flexible arrangements and paid accrued vacation leave of 10 to 15 days per year, based on job level, relevant prior experience, and years of service.
8 paid holidays per year and 2 floating holidays per year.
Wellness and well-being programs.
Comprehensive medical, dental, and vision benefits.
Back-up child care.
Pet insurance.
Member Assistance Program.
529 college savings program.
Personal financial management tool.
Lifestyle management programs.