Client Data Associate

JPMorganChase • Chicago, IL

3d

About The Position

Join JPMorganChase Commercial and Investment Banking AML Escalations Team, where curiosity and critical thinking are essential to assessing and managing risk. The Client Data Associate reviews AML-related escalations, including Politically Exposed Persons (PEP) profiles and financial crimes media. The role calls for strong investigative instincts, attention to detail, and the ability to synthesize complex information to assess and articulate financial crime risk. The associate works cross-functionally with front office, middle office, legal, and compliance partners to evaluate client risk, determine appropriate actions, and support sound decision-making in line with regulatory expectations.

The position is not eligible for employer immigration sponsorship. Final job grade and officer title will be determined at the time of offer and may differ from this posting.

Requirements

• Bachelor’s degree or equivalent work experience.
• At least 3 years in AML or financial crimes investigations within compliance, law enforcement, legal, risk, or audit.
• Deep knowledge of AML typologies, red flags, and investigative techniques, with sound risk judgment in complex, ambiguous scenarios.
• End-to-end investigations experience, forming and articulating risk-based conclusions beyond alert or task processing.
• Ability to analyze and synthesize complex, multi-source information across client behavior, transactions, and external intelligence to identify meaningful risk indicators.
• Hands-on experience with banking systems, KYC platforms, and case management tools.
• Ability to manage high-volume concurrent work while maintaining depth, accuracy, and critical thinking.
• Strong ownership and accountability; ability to operate independently and drive cases to resolution with minimal oversight.
• Excellent written and verbal communication skills, including the ability to articulate risk, defend conclusions, and tailor messages to diverse stakeholders.
• High learning agility and ability to incorporate feedback and adapt to evolving regulations, internal policies, and line-of-business practices.
• Effective stakeholder and project management skills, including constructive challenge, influencing decisions, tracking deliverables, prioritization, and meeting tight deadlines.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Access) and collaboration tools such as SharePoint.

Nice To Haves

• Demonstrated ability to drive process improvements or data-driven initiatives, influence stakeholders, and enhance controls.
• Experience leveraging data analytics, automation tools, or emerging technologies to improve investigative efficiency and reporting.

Responsibilities

• Conduct in-depth reviews of AML escalations, including PEP relationships and financial crimes media.
• Analyze and connect disparate data points to identify potential financial crime risk and determine appropriate escalation or disposition.
• Partner with client owners, middle office, legal, and compliance teams to obtain information, assess risk, and drive timely resolution.
• Ensure KYC documentation is accurately completed, clearly articulated, and maintained in accordance with internal policies and regulatory standards.
• Manage a high volume of concurrent cases while maintaining strong attention to detail and quality of analysis.
• Track, maintain, and publish reporting metrics, including escalation timeliness and past-due items.
• Proactively escalate risks, bottlenecks, or aging items and recommend solutions.
• Contribute to AML/KYC-related projects and process improvements, identifying opportunities to enhance efficiency and strengthen controls.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level