Client Data Associate

JPMorgan Chase & Co. • Chicago, IL

3d • $59,850 - $87,500

About The Position

The Client Data Associate will work on JPMorganChase’s Commercial and Investment Banking AML Escalations Team, reviewing AML-related escalations such as Politically Exposed Person (PEP) profiles and financial crimes media. The role requires investigative judgment, attention to detail, and the ability to synthesize complex information to assess and articulate financial crime risk.

The associate partners with front office, middle office, legal, and compliance stakeholders to evaluate client risk, determine appropriate actions, and support decision-making consistent with regulatory expectations. The role also involves maintaining accurate KYC documentation, managing concurrent cases, monitoring reporting metrics, escalating risks and bottlenecks, and contributing to AML/KYC projects and process improvements.

Requirements

• Bachelor’s degree or equivalent work experience.
• At least 3 years in AML or financial crimes investigations within compliance, law enforcement, legal, risk, or audit.
• Deep knowledge of AML typologies, red flags, and investigative techniques, with sound risk judgment in complex, ambiguous scenarios.
• End-to-end investigations experience, including forming and articulating risk-based conclusions beyond alert or task processing.
• Ability to analyze and synthesize complex, multi-source information across client behavior, transactions, and external intelligence to identify meaningful risk indicators.
• Hands-on experience with banking systems, KYC platforms, and case management tools.
• Ability to manage high-volume concurrent work while maintaining depth, accuracy, and critical thinking.
• Strong ownership and accountability, with the ability to operate independently and drive cases to resolution with minimal oversight.
• Excellent written and verbal communication skills, including the ability to clearly articulate risk, defend conclusions, and tailor messages to diverse stakeholders.
• High learning agility and ability to incorporate feedback and adapt to evolving regulations, internal policies, and line-of-business practices.
• Effective stakeholder and project management skills, including constructive challenge, influencing decisions, tracking deliverables, prioritization, and meeting tight deadlines.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Access) and collaboration tools such as SharePoint.

Nice To Haves

• Demonstrated ability to drive process improvements or data-driven initiatives, influence stakeholders, and enhance controls.
• Experience leveraging data analytics, automation tools, or emerging technologies to improve investigative efficiency and reporting.

Responsibilities

• Conduct in-depth reviews of AML escalations, including PEP relationships and financial crimes media.
• Analyze and connect disparate data points to identify potential financial crime risk and determine appropriate escalation or disposition.
• Partner with client owners, middle office, legal, and compliance teams to obtain information, assess risk, and drive timely resolution.
• Ensure KYC documentation is accurately completed, clearly articulated, and maintained in accordance with internal policies and regulatory standards.
• Manage a high volume of concurrent cases while maintaining attention to detail and quality of analysis.
• Track, maintain, and publish reporting metrics, including escalation timeliness and past-due items.
• Proactively escalate risks, bottlenecks, or aging items and recommend solutions.
• Contribute to AML/KYC-related projects and process improvements, identifying opportunities to enhance efficiency and strengthen controls.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level