Client Concierge - Neosho, MO

Twin Oaks Custom Cabinets•Neosho, MO
•$20 - $25•Onsite

About The Position

At Twin Oaks, exceptional service is paramount, beginning the moment a client enters the showroom or contacts the office. This role seeks a professional to be the welcoming presence and central point of contact for the showroom. The company values a team of skilled craftsmen and knowledgeable sales support staff, and is looking for someone with a strong work ethic, who is highly organized, detail-oriented, and growth-driven. A successful candidate will be a team player capable of maintaining positive relationships with both colleagues and clients.

Requirements

  • Experience in Hospitality or Service
  • Strong work ethic
  • Highly organized
  • Detail-oriented
  • Growth-driven
  • Team player
  • Ability to maintain good interpersonal relations with team members and clients
  • Perceptive
  • Intuitive
  • Stellar communicator
  • Tech-savvy
  • Passionate about service and problem-solving

Responsibilities

  • Greet clients with warmth and enthusiasm, making them feel at home in the showroom.
  • Coordinate lunch or refreshments for clients.
  • Assist designers by observing clients' preferences, words, and body language to anticipate needs and understand them better.
  • Deliver a personalized client experience by utilizing learned details, such as remembering coffee preferences, tracking project milestones, or sending thoughtful notes.
  • Ensure the showroom and front desk environment are always immaculate, welcoming, and reflective of high standards.

Benefits

  • Competitive pay
  • 8 paid holidays
  • Paid time off
  • 401K with up to 4% employer match
  • $25,000 life insurance
  • Healthcare benefits
  • Company events
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