Full Time Client Care Specialist New Position

Lifting Up Westchester • Peekskill, NY

6d

About The Position

The Client Care Specialist at Jan Peek Homeless Shelter engages homeless individuals with dignity and respect. The role provides direct care, guidance, and supervision to shelter residents; assists with routines of daily living in a shelter setting; and fosters positive socialization and interaction among residents. The position reports to the Director of Shelter Services and is scheduled Tuesday through Saturday, noon to 8:00 p.m. The stated pay is $19.00 per hour.

Requirements

• High school diploma or GED.
• Basic computer experience is helpful.
• Knowledge of alcohol, drug, and mental health issues is a plus.

Nice To Haves

• One year of Human Services experience relevant to residential environments is preferred.
• Basic computer experience.
• Knowledge of alcohol, drug, and mental health issues.

Responsibilities

• Develop good relationships with residents and contribute to a positive atmosphere in the program.
• Respond to resident concerns and communicate and document issues and problems through log entries, narratives, and incident reports.
• Complete all mandated daily resident census records.
• Help maintain security by ensuring orderly resident entry and exit and escorting unauthorized people and disruptive clients out of the facility.
• Make rounds of the facility and grounds to identify safety hazards, damage, or maintenance needs.
• Identify clients at risk of self-destructive or high-risk behaviors and recognize potentially volatile situations as part of crisis intervention.
• Assist with serving prepared meals and laundering bed linens.
• Provide general cleaning and housekeeping support to custodial staff as needed to maintain safe and sanitary conditions on a 24-hour basis.
• Attend staff meetings and in-service training workshops when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED