Client Service - Client Care Specialist
About The Position
We’re New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities, and medically fragile children. We’ve been providing care to the Oregon community for over 30 years. We’re looking for a Client Care Specialist to join us at our award-winning, people-first company. If you’re looking to make a difference, enjoy spending time with others, and want to join a fun and supportive community then you’ve come to the right place! We believe great care starts with taking care of our people. And this role is essential to delivering our mission to empower well-being through comprehensive care and companionship.
Requirements
- High School Diploma or GED equivalent
- Valid Oregon Driver License with valid auto insurance
- Possess strong written, verbal, and presentation skills with diverse populations
- Ability to multi-task and stay calm in a fast paced environment while ensuring attention to detail
Nice To Haves
- 2+ years in care management preferred
Responsibilities
- Coordinate and monitor services, including tracking of client activities in relation to the client's care plan
- Oversee the maintenance of comprehensive client files and other documentation of all client encounters
- Perform home visits as needed
- Receive and process telephone calls and electronic communications
- Assist in development of home service plans
- Ensure Oregon Administrative Rules are followed
Benefits
- living wage
- opportunities for growth within the company
- staff incentive program
- scholarship opportunities
- annual $500 education credit
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
