Part Time Overnight Alexandria Staff

MnTC•Alexandria, MN

About The Position

The Client Care Specialist (CCS) is a mission-driven, direct-care role supporting clients in the Life Renewal/IOL program. Using a client-centered approach, the CCS provides encouragement, guidance, and oversight throughout the shift, serving as a consistent presence for clients and the care team. The role requires strong observation, sound judgment, de-escalation skills, and the ability to recognize when to intervene or involve other staff. The posted position is part-time overnight in Alexandria, scheduled Friday and Saturday from 11 p.m. to 7 a.m., at $21 per hour. The CCS helps maintain a safe, calm, and orderly residential environment; supports client recovery goals and daily activities; responds to questions and emerging concerns; and communicates observations and shift updates to the care team. Duties also include medication support and documentation, client transportation, drug and alcohol testing, emergency response, spiritual support upon client request, facility security checks, and other overnight residential responsibilities. The role requires a high school diploma or GED, satisfaction of at least one specified education or experience pathway related to health or human services or work with vulnerable adults, a valid Minnesota driver’s license and qualifying driving record, age 21 or older, and at least one year of freedom from problematic substances. Physical demands include standing and walking for most of an eight-hour shift, climbing stairs repeatedly, and lifting and carrying 30–50 pounds.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
Must meet at least one of the following: a course of study in a health or human services field leading to a bachelor’s or associate’s degree; one year of experience with vulnerable adults; or experience as a mental health certified peer specialist under Minnesota Statutes Section 256B.0615.
Comfort and compassion in working with people facing life-controlling challenges, including mental health issues and addiction.
Commitment to MnTC’s Culture of Honor and core values of compassion, hospitality, respect, integrity, servanthood, and trust, demonstrated through the Putting Honor in Action framework.
Ability to calmly de-escalate difficult or emotional situations and maintain confidentiality.
Ability to model healthy spiritual practices through personal prayer, worship, and Bible study.
Willingness to support clients’ spiritual growth by participating in prayer and chapel services.
Valid Minnesota driver’s license and a clean driving record that meets MnTC insurance requirements.
Must be at least 21 years old.
At least one year of freedom from problematic substances.
Ability to stand for most of an eight-hour shift.
Ability to climb up and down three flights of stairs several times during a regular shift.
Ability to walk for most of a regular shift.
Ability to lift and carry 30–50 pounds for some distances.

Responsibilities

Build relationships with clients through curiosity, genuine care, respectful interactions, and support for their stated recovery goals.
Support clients on living and programming floors and during activities throughout the shift.
Serve as the first point of contact for client questions, concerns, needs, and emerging issues; respond promptly and involve appropriate staff when needed.
Maintain a safe, calm, and orderly floor environment through presence, relationship, and early intervention.
Observe client behavior and mood patterns and communicate relevant information to Charge Staff and the care team in a timely manner.
Provide incoming staff with relevant client updates, concerns, and shift information to support continuity of care and safety.
Assist with client intakes and discharges.
Supervise and process client medication, support safe self-administration of prescriptions, non-prescription medications, and vitamins, and complete required documentation.
Safely drive MnTC vehicles to transport clients to appointments and outings.
Administer and supervise urine analysis (UA) and breath alcohol (BA) testing.
Care for clients who are ill and unable to attend programming, including hourly checks, taking vital signs upon nurse direction, medication and vitamin support, and meal delivery as needed.
Develop healthy, encouraging relationships with clients while maintaining appropriate boundaries and serving as a role model and mentor.
Treat clients compassionately and respectfully, support their personal growth and recovery goals, and affirm their progress.
Provide requested spiritual support for Personal Study Topics, which may include prayer, devotions, and Bible passage memorization.
Use trauma-informed care and motivational interviewing to de-escalate difficult situations and encourage client self-regulation and ownership.
Respond promptly to medical and mental health emergencies and involve appropriate medical, clinical, and management staff.
Follow program policies, guidelines, safety procedures, and organizational standards; complete required MnTC and DHS training on time.
Use appropriate judgment and the Client Success Model intervention framework to reinforce behavioral expectations in alignment with MnTC’s Culture of Honor.
Communicate significant client concerns, behavior changes, safety issues, and interventions to Charge Staff and other care team members in a timely manner.
Take attendance and ensure clients are accounted for and in the correct locations.
Maintain accurate, up-to-date facility logs and shift reports.
Perform and record regular building security checks, particularly for overnight coverage.
Monitor lights-out and conduct morning wakeups, including cleanup, breakfast, and morning devotions, as applicable to overnight staff.
Prepare residential rooms for new clients by cleaning, making beds, and creating a welcoming environment.
Conduct and document room and person searches to support program compliance and client and staff safety.
Welcome visitors and oversee client visits with family and community members.
Perform other duties as assigned by management.