Part Time Overnight Alexandria Staff

MN Adult and Teen Challenge•Alexandria, MN

About The Position

The Client Care Specialist (CCS) is a mission-driven, direct-care role supporting clients in the Life Renewal/IOL program throughout their recovery journey. Using a client-centered approach, the CCS provides encouragement, guidance, and oversight of client activities during the work shift. The role is a consistent presence for the care team, monitoring the floor environment, noticing when clients are struggling, intervening early, and involving other staff when appropriate. This is one part-time position working Friday and Saturday overnights, 11 p.m. to 7 a.m., at $21 per hour. Overnight duties include regular building security checks, monitoring lights-out, morning wakeups, cleanup, breakfast, and morning devotions. The position also involves client support, medication responsibilities, transportation, documentation, safety, and coordination with the care team. Minnesota Adult & Teen Challenge describes itself as a values-driven workplace offering supportive managers and opportunities to grow. Its stated mission is to help people overcome addiction and find a new path forward. Benefits listed in the posting apply to full-time positions.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
Meet at least one of the following: a course of study in a health or human-services-related field leading to a bachelor's or associate's degree; one year of experience with vulnerable adults; or experience as a mental health certified peer specialist under Minnesota Statutes Section 256B.0615.
Comfort and compassion working with people facing challenges such as mental health issues and addiction.
Commitment to MnTC's Culture of Honor and core values of compassion, hospitality, respect, integrity, servanthood, and trust, and ability to demonstrate them through the Putting Honor in Action framework.
Ability to calmly de-escalate and manage difficult or emotional client situations and maintain confidentiality.
Model healthy spiritual practices through personal prayer, worship, and Bible study.
Willingness to support client spiritual growth by participating in prayer and chapel services.
Valid Minnesota driver's license and a clean driving record that meets MnTC insurance requirements.
At least 21 years of age.
At least one year of freedom from problematic substances.
Ability to stand for the majority of an eight-hour shift.
Ability to climb up and down three flights of stairs several times during a regular shift.
Ability to walk for the majority of a regular shift.
Ability to lift 30–50 pounds and carry items some distance.

Responsibilities

Support clients on living and programming floors and during activities throughout the shift, using a client-centered approach.
Serve as the first point of contact for client questions, concerns, needs, and emerging issues, responding promptly and involving appropriate staff when needed.
Maintain a safe, calm, and orderly floor environment through presence, relationship-building, observation, and early intervention.
Observe client behavior and mood patterns and communicate relevant updates to Charge Staff and the care team in a timely manner.
Communicate shift information and client concerns to incoming staff to support continuity of care and safety.
Assist with client intake and discharge.
Process and supervise client medication and safe self-administration of prescription and non-prescription medications and vitamins; complete accurate medication documentation.
Operate MnTC vehicles to transport clients to appointments and outings.
Administer and supervise urinalysis (UA) and breathalyzer (BA) testing.
Support clients unable to attend programming because of illness, including hourly check-ins, taking vital signs upon nurse directive, supporting medication self-administration, and bringing meals as needed.
Develop healthy, encouraging relationships with clients while maintaining appropriate boundaries and serving as a role model and mentor.
Encourage clients' personal growth and recovery goals and affirm their progress.
Provide requested spiritual support for Personal Study Topics, which may include prayer, devotions, and Bible passage memorization.
Use trauma-informed care and motivational interviewing to de-escalate difficult situations and encourage client self-regulation and ownership.
Respond to medical and mental health emergencies and involve appropriate medical, clinical, and management staff.
Follow program policies, guidelines, safety procedures, and organizational standards; complete required MnTC and DHS training on time.
Use the Client Success Model intervention framework and appropriate judgment to reinforce behavioral expectations in alignment with MnTC's Culture of Honor.
Take attendance and ensure clients are accounted for and in the correct locations.
Maintain accurate, current facility logs and shift reports.
Conduct and record regular building security checks, particularly for overnight work.
Monitor evening lights-out and conduct morning wakeups, including cleanup, breakfast, and morning devotions.
Prepare residential rooms for new clients by cleaning, making beds, and creating a welcoming environment.
Conduct and document room and person searches to support program guidelines and client and staff safety.
Welcome visitors and oversee client visits with family and community members.
Perform other duties as assigned by management.