Client Care Coordinator

Community Bridges, INC•Tucson, AZ

21h•Onsite

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency in Arizona, providing residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is a non-profit healthcare provider focusing on substance use and behavioral health programs, utilizing evidence-based models. The Client Care Coordinator position is based at a shelter or temporary lodging site, primarily managing a housing caseload. This role involves coordinating care for individuals and families experiencing homelessness, providing support services to help them end their current episode of homelessness. The coordinator ensures care coordination with existing or new Patient-Centered Medical Home (PCMH) and Primary Care Provider (PCP) services for individuals with complex substance use, mental health, housing, and medical care needs. This position works with individuals and families with high acuities and vulnerabilities and is part of a multi-disciplinary team including Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads.

Requirements

Highschool diploma or GED is required
Minimum of six months of recovery from substance use and/or mental health disorders required
Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required

Nice To Haves

Associate degree (or higher) in a field related to Behavioral Health is preferred
1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred

Responsibilities

Managing a housing caseload
Coordinating care for individuals and families who are experiencing homelessness
Providing coordination of care and support services to assist the individual or family with ending their current episode of homelessness
Ensuring coordination of care with existing PCMH, PCP or ensuring connection to new PCMH, PCP services occurs for individuals with complex substance use, mental health, housing, medical care needs
Working as part of a multi-disciplinary team