Client & Booking Coordinator

Aisles & Abroad • New York, NY

2d • Remote

About The Position

Destination Knot is a client-focused coordination and services company supporting individuals and families with planning, scheduling, and reservation-related needs. It emphasizes organization, responsiveness, and a high standard of client experience.

The Remote Client & Booking Coordinator provides day-to-day client support with scheduling, reservations, documentation, and general service coordination. This support-based role focuses on communication, organization, and follow-through in a remote, structured environment.

Requirements

• Strong communication and customer service skills.
• Strong organizational skills and attention to detail.
• Comfort working independently in a remote environment.
• Basic computer proficiency and ability to learn new systems.
• Ability to manage multiple tasks while meeting deadlines.
• Professional demeanor and reliability.

Nice To Haves

• Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.

Responsibilities

• Assist clients with booking requests, scheduling, and reservation coordination.
• Communicate with clients via email, phone, and messaging platforms to provide updates and support.
• Accurately enter, update, and maintain client information and booking details.
• Coordinate timelines, confirmations, and service documentation.
• Provide general client support and respond to inquiries in a timely, professional manner.
• Follow established processes and internal guidelines to ensure accuracy and consistency.
• Collaborate with internal teams to support client needs and workflow efficiency.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed