Seasonal Client Associate - Mall of America

TravisMathew • Bloomington, MN

1d • $15 - $17 • Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture to help the retail store achieve or exceed its sales, KPI, and profitability goals. The role focuses on delivering efficient, approachable service, building repeat-client relationships, and supporting a welcoming, productive store environment. This is a seasonal position at the Mall of America.

Requirements

• At least 1 year of experience in a client services-related capacity.
• Proficiency in Microsoft applications.
• Proficiency in point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

• Provide approachable and efficient sales and service on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat-client relationships to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
• Follow client service standards and company policies and procedures.
• Foster a friendly, open, and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including the front of house and stock space.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed