Client Associate

D.A. Davidson • Medford, OR

1d • Onsite

About The Position

D.A. Davidson Companies is an independent, employee-owned financial services company with a 90-year history and a culture emphasizing integrity, ethics, client service, candid communication, and community involvement. The company is seeking a motivated, detail-oriented Client Associate for its Medford, Oregon branch. Working alongside Financial Professionals, the Client Associate provides client service and account support while developing a career in financial services. The role offers an opportunity to complete the Securities Industry Essentials (SIE), FINRA General Securities Representative (Series 7), and Uniform Securities State Law (Series 66 or Series 63/65) exams.

The position involves managing client requests and account maintenance, processing account documents and transactions, helping resolve complex account issues, and assisting with financial plans and client communications. The Client Associate also provides general administrative and branch support and follows firm and regulatory policies. D.A. Davidson describes its workplace as supportive and committed to employee development and inclusion.

Requirements

• High school graduate.
• Solid technology skills, including Microsoft Word, Excel, and Outlook, and willingness to learn and use innovative technologies.
• Proven ability to build client or customer relationships.
• Excellent written and verbal communication and problem-solving skills.
• Strong attention to detail and accuracy, including ability to perform semi-advanced math accurately.
• Ability to manage multiple demands and competing priorities in a deadline-oriented environment.
• Interest in advancing and growing in the financial services industry.

Nice To Haves

• Post-secondary education or comparable work experience.
• Opportunity to complete the Securities Industry Essentials (SIE), Series 7, and Series 66 or Series 63/65 exams.

Responsibilities

• Provide professional, courteous client service by managing client requests, account maintenance, and communication of requirements in a regulatory environment.
• Review, maintain, and process account documents and information.
• Resolve complex issues and assignments involving client accounts and transactions, including suspicious activity.
• Assist with developing comprehensive financial plans for current and prospective clients.
• Help develop and implement periodic client mailings, communications, and events.
• Facilitate transfers of client funds or securities and issue checks upon request.
• Identify opportunities to innovate and streamline processes.
• Provide general support, including phones, correspondence, appointments, filing, and other assigned projects.
• Adhere to branch, firm, and compliance policies, procedures, rules, and regulations.
• Perform other projects and duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Company 401(k) and ESOP contributions.
• Generous sick leave, vacation, and maternity/parental leave.
• Paid holidays.
• Professional development opportunities.
• Tuition reimbursement, with a $15,000 lifetime cap.
• Discounted personal insurance, including home, auto, and recreational vehicle insurance.
• Charitable gift-matching program.
• Davidson Day of Giving.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED