Seasonal Client Associate - Fashion Square AZ

TravisMathew•Scottsdale, AZ
•$17 - $19•Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales-focused culture to help the retail store achieve or exceed sales, key performance indicator (KPI), and profitability goals. The role involves serving and connecting with clients, developing repeat business, maintaining strong product knowledge, supporting store events and marketing initiatives, and contributing to an inviting, organized, and productive retail environment.

Requirements

  • At least 1 year of experience in a client services-related capacity.
  • Proficiency in Microsoft applications.
  • Proficiency in point-of-sale (POS) systems.
  • Strong written and verbal communication skills.
  • Ability to make decisions independently or escalate when applicable.
  • Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

  • Provide approachable and efficient sales and service on the floor to achieve sales goals and deliver exceptional service.
  • Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
  • Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
  • Participate in in-store events, marketing initiatives, and customer relationship management (CRM) activities to drive and reward repeat business.
  • Adhere to client service standards and company policies and procedures.
  • Foster a friendly, open, and inviting environment for in-store guests.
  • Foster a work environment focused on teamwork and productivity.
  • Maintain cleanliness and organization in the store, including the front of house and stock space.
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