Seasonal Client Associate - Fashion Show

Callaway Golf•Las Vegas, NV
•Onsite

About The Position

Callaway Golf Company is a premium golf equipment, gear, and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. The Client Associate maintains the in-store sales and service experience and promotes a sales culture to achieve or exceed sales, KPI, and profitability goals. The role involves serving clients, building repeat business, maintaining product knowledge, supporting store events and CRM activity, and contributing to an inviting, clean, and productive retail environment.

Requirements

  • At least 1 year of experience in a client services-related capacity.
  • Proficiency in Microsoft applications.
  • Proficiency with point-of-sale (POS) systems.
  • Strong written and verbal communication skills.
  • Ability to make decisions independently or escalate issues when applicable.
  • Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

  • Maintain an approachable and efficient sales and service presence on the sales floor to achieve sales goals and deliver exceptional service.
  • Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
  • Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
  • Participate in store events, marketing initiatives, and CRM activity to drive and reward repeat business.
  • Follow client service standards and company policies and procedures.
  • Foster a friendly, open, and inviting environment for in-store guests.
  • Promote a work environment focused on teamwork and productivity.
  • Maintain store cleanliness and organization, including front-of-house and stock spaces.
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