Seasonal Client Associate - Fashion Show

TravisMathew•Las Vegas, NV
•Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture within the retail store to achieve or exceed sales, KPI, and profitability goals. The role focuses on engaging clients, delivering exceptional service, developing repeat business, maintaining product knowledge, and supporting an inviting, productive store environment.

Requirements

  • At least 1 year of experience in a client services-related capacity.
  • Proficiency in Microsoft applications.
  • Proficiency in point-of-sale (POS) systems.
  • Strong written and verbal communication skills.
  • Ability to make decisions independently or escalate when applicable.
  • Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

  • Provide an approachable and efficient sales and service experience on the store floor to achieve sales goals and deliver exceptional service.
  • Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
  • Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
  • Participate in in-store events, marketing initiatives, and CRM activities to drive and reward repeat business.
  • Follow client service standards and company policies and procedures.
  • Foster a friendly, open, and inviting environment for all in-store guests.
  • Promote a work environment focused on teamwork and productivity.
  • Maintain store cleanliness and organization, including the front of house and stock space.
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