Seasonal Client Associate - Tyson's Corner, VA

Callaway Golf • Tysons, VA

3d • Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture to help the retail store achieve or exceed sales, key performance indicator (KPI), and profitability goals. The role focuses on providing efficient, exceptional service, building repeat-client relationships, supporting store events and marketing initiatives, and maintaining an inviting, organized retail environment.

Callaway Golf Company is a premium golf equipment, gear, and apparel company whose brands include Callaway Golf, Odyssey, TravisMathew, and OGIO. Its mission is to create superior, distinctive products through innovative technology and premium craftsmanship so golfers of all abilities can play their best and find more joy in the game.

Requirements

• At least 1 year of experience in a client-services-related capacity.
• Proficiency in Microsoft applications.
• Proficiency in point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

• Maintain an approachable and efficient sales and service focus on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in in-store events, marketing initiatives, and customer relationship management (CRM) activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open, and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including the front of house and stock space.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed