Client Associate

D.A. Davidson•Medford, OR
•Onsite

About The Position

D.A. Davidson is seeking a motivated, detail-oriented Client Associate for its Medford, Oregon branch. The role works alongside Financial Professionals to provide client service and support, handling client requests and account maintenance while helping ensure accurate, compliant processing. It offers an opportunity to grow in the financial services industry, including the opportunity to complete the Securities Industry Essentials (SIE), Series 7, and Series 66 (or Series 63/65) exams.

Requirements

  • High school graduate.
  • Solid technology skills, including Microsoft Word, Excel, and Outlook, and willingness to learn and use innovative technologies.
  • Proven ability to build client or customer relationships.
  • Excellent written and verbal communication and problem-solving skills.
  • Strong attention to detail and accuracy, including the ability to perform semi-advanced math accurately.
  • Ability to handle multiple demands and competing priorities in a deadline-oriented environment.

Nice To Haves

  • Post-secondary education or comparable work experience.
  • Interest in advancing and growing in the financial services industry, with the opportunity to complete the SIE, Series 7, and Series 66 (or Series 63/65) exams.

Responsibilities

  • Provide professional, courteous client service by managing requests and account maintenance and explaining requirements in a regulatory environment.
  • Review, maintain, and process account documents and information.
  • Resolve complex issues and assignments involving client accounts and transactions, including suspicious activity.
  • Assist in crafting comprehensive financial plans for current and prospective clients.
  • Assist with developing and implementing periodic client mailings, communications, and events.
  • Facilitate transfers of client funds and/or securities and issue checks upon request.
  • Identify opportunities to innovate and streamline processes.
  • Provide general support, including phones, correspondence, appointments, filing, and other projects as assigned.
  • Follow branch, firm, and compliance policies, procedures, rules, and regulations.
  • Perform other projects and duties as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Company 401(k) and ESOP contributions.
  • Generous sick leave, vacation, and maternity/parental leave.
  • Paid holidays.
  • Professional development opportunities.
  • Tuition reimbursement, with a $15,000 lifetime cap.
  • Discounted personal insurance, including home, auto, and recreational vehicles.
  • Charitable gift-matching program.
  • Davidson Day of Giving.
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