Client Advisor, Business Insurance

Marsh McLennan•New York, NY
•$64,700 - $120,400•Hybrid

About The Position

As a Client Advisor on the Business Insurance Commercial Lines team, you will use client servicing skills to maintain and expand relationships across an assigned book of accounts. You will coordinate with Producers, Underwriters, service team members, and other departments to provide professional insurance services. This includes coverage analysis and risk management recommendations, completing applications, preparing submissions, negotiating coverage and pricing with carriers, and preparing proposals in accordance with agency standards. You may also resolve billing issues, make policy changes, respond to coverage questions, and prepare exposure and premium comparisons, renewal reviews, and renewal proposals. Client Advisors are expected to participate in continuing education to maintain a Property & Casualty license, stay current with regulations, and enhance insurance knowledge. Marsh Agency provides business insurance, employee health and benefits, retirement, and private client insurance solutions. The role is hybrid. The applicable base salary range is $64,700 to $120,400, with pay determined by factors including experience, skills, training, location, certifications, and education. The position may also be eligible for performance-based incentives.

Requirements

  • At least 3 years of relevant insurance brokerage experience.
  • Active Property & Casualty license.
  • Experience managing assigned accounts through the client life cycle, including the renewal process.
  • Solid coverage, underwriting, and risk management knowledge.
  • Effective oral and written communication and relationship-building skills.
  • Strong analytical and problem-solving skills.
  • Ability to conduct presentations and speak to diverse groups.
  • High proficiency with Microsoft Office products, including Word, Excel, and PowerPoint, as well as agency management systems and web browser software.
  • Exceptional time management and organizational skills, with the demonstrated ability to manage multiple priorities efficiently.

Nice To Haves

  • Bachelor’s degree in Risk Management, Business Administration, or a related field.
  • Insurance designations.

Responsibilities

  • Maintain and expand client relationships within an assigned book of accounts.
  • Coordinate with Producers, Underwriters, service team members, and other departments to deliver insurance services.
  • Provide coverage analysis and risk management recommendations.
  • Complete applications and prepare submissions.
  • Negotiate coverage and pricing with carriers.
  • Prepare proposals according to agency standards.
  • Resolve billing issues and make policy changes.
  • Respond to policy coverage questions in a timely and professional manner.
  • Prepare exposure comparisons, premium comparisons, renewal reviews, and renewal proposals.
  • Participate in continuing education to maintain a Property & Casualty license, stay current with regulations, and enhance insurance knowledge.

Benefits

  • Generous time off, including personal and volunteering time.
  • Tuition reimbursement and professional development opportunities.
  • Hybrid work.
  • Charitable contribution match programs.
  • Stock purchase opportunities.
  • Health and welfare benefits.
  • 401(k) savings and other retirement programs.
  • Employee assistance programs.
  • Potential eligibility for performance-based incentives.
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