Client Advisor-Manhasset (Mandarin Speaker Preferred)

Tiffany & Co.•Manhasset, NY

4h•$22 - $30•Onsite

About The Position

Tiffany & Co. is a symbol of excellence, known for its legacy of exquisite designs and romantic ideals. With a rich heritage spanning 175 years, Tiffany employees are passionate, kind, and professionally committed, continually educating themselves about new merchandise, cultures, and the evolving luxury market. The company fosters a workplace where respect and love for the brand create a unique environment. Tiffany & Co. is committed to creating an organization that recognizes and rewards excellence, aiming to deliver the Tiffany Experience to every client. The company is dedicated to creating an inclusive workplace and workforce where everyone belongs, empowering people of all backgrounds to shine and evolve.

Requirements

Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
Proven track record in achieving sales results.
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Ability to work with a diverse client base.
Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
Must have authorization to work in the United States or in the country where the position is based.

Nice To Haves

A college/university degree.
Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
Proficiency in Mandarin

Responsibilities

Embody the Tiffany brand in each client interaction using the Tiffany touch to make each client’s experience extraordinary.
Act as an excellent communicator and brand ambassador, conveying passion for Tiffany in every conversation.
Develop client relationships and exceed sales plans.
Deepen relationships with clients to drive lifetime loyalty and spend.
Consistently achieve or exceed monthly, quarterly, and annual store sales plans.
Capture client data and cultivate new and existing client relationships.
Deliver a significant portion of sales through repeat client business.
Drive business through key product pillars.
Elevate the in-store experience by consistently delivering memorable moments to every client.
Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch.
Demonstrate Client Experience Behaviors identified within the TEI program and with Tiffany client experience vision.
Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.