Client Advisor - Waikiki
Tiffany & Co•Honolulu, HI
•Onsite
About The Position
As a Tiffany Client Advisor, you embody the Tiffany brand in every client interaction and deliver the Tiffany Experience through excellent communication, personal flair, and a passion for the brand. You build client relationships, foster an entrepreneurial clienteling culture, and exceed commercial targets by developing your own business. You deepen client loyalty and spend, deliver memorable in-store experiences, and represent Tiffany’s values of optimism, love, inclusivity, creativity, exquisite craftsmanship, timeless design, and corporate sustainability.
Requirements
- Experience in retail, luxury retail, or relevant client-related work such as hospitality.
- Proven track record in achieving commercial results.
- Ability to connect with clients and work with a diverse client base.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Proficiency with point-of-sale (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States or in the country where the position is based.
Nice To Haves
- College or university degree.
- Proficiency in multiple languages.
Responsibilities
- Develop client relationships and exceed commercial targets and sales plans.
- Foster a clienteling culture and encourage entrepreneurial client development to grow outreach business.
- Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
- Capture client data and cultivate new and existing client relationships.
- Generate a significant portion of sales through repeat client business.
- Find innovative ways to grow business by delivering elevated experiences during client appointments.
- Drive business through key product pillars and convert clients through curiosity and discovery.
- Deliver memorable in-store moments and demonstrate the Tiffany Touch during every selling ceremony.
- Demonstrate Client Experience Behaviors identified within the NPS program.
- Use client feedback to elevate in-store experiences and optimize hospitality and store amenities.
- Act on NPS performance and client feedback.
- Connect with clients’ wardrobes and style them.
Benefits
- Sales commission eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
