Seasonal Part Time Client Advisor-VSPTS

G-III Apparel Group•Aventura, FL

3d•Onsite

About The Position

The Client Advisor is a brand ambassador who brings the Vilebrequin brand to life by sharing its heritage and collections through storytelling, building client relationships, and creating memorable luxury shopping experiences. The position is onsite at the specified location and reports to the Store Manager. It is seasonal and part-time. The role combines sales and clienteling with store operations. Client Advisors welcome and assist customers, deliver the brand’s WE SELL SUN selling ceremony, work toward sales and KPI goals, maintain client wish lists, and provide service both in-store and digitally. They also support deliveries, transfers, merchandising, visual standards, POS and cash handling, store cleanliness, and opening and closing responsibilities. The position calls for an energetic, customer-oriented professional who can work autonomously, collaborate with colleagues, solve customer concerns, and adapt to a fast-paced retail environment. The schedule is flexible according to business needs and may include mornings, evenings, weekends, and holidays.

Requirements

High school diploma or equivalent.
2–3 years of experience in a customer-facing role focused on sales; luxury or hospitality experience is preferred.
Desire to work in retail with a focus on sales.
Passion for luxury products and appreciation for design.
Entrepreneurial spirit and professional, welcoming presentation.
Ability to generate customer delight and provide excellent client-oriented service.
Excellent communication skills and strong attention to detail.
Collaborative “win together” mentality and ability to work autonomously.
Strong problem-solving, organizational, and follow-through skills.
Technological savvy.
Ability to work a flexible schedule based on business needs, including mornings, evenings, weekends, and holidays.
Ability to lift and/or move up to approximately 50 pounds frequently.
Frequent bending, stooping, and kneeling; occasional ladder climbing; routine standing for shifts of up to 8 hours.

Nice To Haves

Luxury or hospitality setting experience.
Foreign-language skills.

Responsibilities

Welcome customers, proactively offer assistance, identify their needs, and direct them to appropriate merchandise or store areas.
Help create a welcoming, energetic, and collaborative customer and workplace environment.
Achieve personal and store sales goals while following Vilebrequin’s selling ceremony.
Use the WE SELL SUN selling ceremony, including first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
Provide luxury clienteling and a high-quality customer experience in-store and digitally.
Study and communicate collection details, maintain current customer wish lists, and notify customers when requested products arrive.
Work toward individual KPI targets, including ADS, UPT, Email Capture, Name Attachment Rate, Women’s Sales, and Top to Bottom.
Follow corporate customer-service policies and communicate effectively with customers, coworkers, and managers.
Support deliveries and transfers, merchandise goods on the sales floor, and maintain visual standards.
Execute POS procedures, handle cash properly, and open and close registers.
Follow operational policies and procedures; safeguard company property, including through key holding.
Maintain store cleanliness and organization and take responsibility for opening and closing the store.
Multitask in a fast-paced environment and understand customer concerns to determine solutions with limited supervision.