Part Time -Client Advisor |Chestnut Hill

Vince•Newton, MA
•$22 - $26

About The Position

Vince is seeking a highly motivated, results-driven, luxury-minded Client Advisor (Sales Supervisor) who leads with selling and elevates every client interaction. The role requires energy, expertise, and a strong passion for the Vince brand. The Client Advisor consistently exceeds sales goals, manages a client book, and turns client interactions into meaningful selling opportunities. They set the tone for the store through strong selling behaviors, luxury service standards, and extensive product knowledge. The hourly compensation range is $22–$26, plus eligibility for sales-based incentive programs. Pay depends on factors such as experience, skills, and geographic location. Responsibilities may change based on business needs.

Requirements

  • Proven success in retail sales and demonstrated ability to meet or exceed sales goals and performance metrics.
  • Strong selling instincts, including the ability to understand clients, build rapport, and close sales without pressure.
  • Deep understanding of the Vince brand identity and ability to connect clients to its aesthetic through personalized styling.
  • Strong verbal and written communication and relationship-building skills.
  • Positive, motivating energy and ability to contribute to a collaborative, high-performing team.
  • Self-motivated, goal-oriented, and proactive in generating business.
  • At least 2 years of retail sales experience; luxury experience preferred.
  • Proven ability to meet or exceed sales goals.
  • Ability to work collaboratively as part of a team.
  • Comfort with POS systems, CRM tools, and Microsoft Office.
  • Ability to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds while merchandising and maintaining the sales floor.
  • Flexible schedule and availability to work weekends, evenings, events, and holidays.

Nice To Haves

  • Retail sales experience in a luxury environment.

Responsibilities

  • Consistently achieve and exceed personal sales goals, KPIs, and clienteling expectations.
  • Build deep knowledge of fabrics, fits, construction, and design intent, and use it as a selling tool to support confident purchasing decisions.
  • Cultivate and grow a client book through proactive outreach, including SMS, email, personalized follow-up, and referrals, to generate repeat business and client loyalty.
  • Speak confidently about the Vince aesthetic and turn styling conversations into brand-focused interactions that drive sales.
  • Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and consultative selling.
  • Model strong selling and clienteling behaviors on the sales floor to inspire and elevate the team.
  • Support store operations as needed, including POS, merchandising, inventory, and visual standards.
  • Uphold company policies, including loss prevention and operational procedures.

Benefits

  • Medical, dental, and vision coverage options.
  • Flexible spending account and health savings account with employer funding.
  • 401(k) with employer match.
  • Paid time off for vacation, sick, and personal time, plus company holidays.
  • Clothing allowance and merchandise discounts.
  • $400 annual gym reimbursement.
  • Mental health support tools and telehealth psychology and psychiatry.
  • Paid parental leave and supplemental infertility coverage.
  • Life, accidental death and dismemberment, short-term disability, and long-term disability insurance.
  • Supplemental hospital indemnity, specified disease, and accident coverage.
  • Pre-tax commuter benefits for transit and parking.
  • Discounted pet, home, auto, and legal insurance.
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